Key Account Manager
Job in
North Battleford, Saskatoon, Saskatchewan, S7W, Canada
Listed on 2026-02-20
Listing for:
lemlist
Full Time
position Listed on 2026-02-20
Job specializations:
-
Sales
Client Relationship Manager, Customer Success Mgr./ CSM, Account Manager, B2B Sales -
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
About us 👇🏼
lemlist is the sales engagement platform that gives sales teams the unfair advantage they deserve.
Bootstrapped since day one, we’ve grown from 0 to $40M ARR in 6 years, without raising a single dollar.
Today, we’re a profitable B2B SaaS company valued at $150M, trusted by 40,000+ sales teams worldwide to book more meetings and close more deals.
Your MissionAs a Customer Success Manager, you will own a portfolio of 100 high-value clients and contribute to $1M in Annual Recurring Revenue (ARR).
Your goal is to drive customer success, maximize product adoption, and ensure long-term retention, ultimately achieving a 110% Net Revenue Retention (NRR) target through proactive engagement, upsells, and renewals for the North American Market.
What You’ll Do- 🚀 Customer Onboarding & Adoption
Led new clients through a structured and seamless onboarding experience. - 🤝 Account Management & Growth
Build and nurture strong relationships with key accounts to foster engagement and loyalty. - 💡 Customer Success & Support
Be the trusted advisor for your portfolio, ensuring customers achieve their goals. - 📈 Retention & Expansion
Identify and execute upsell and cross-sell opportunities to increase account value.
- Fluency in English (Spanish will be a +) You’ll be working with international clients.
- Customer-first mindset You’re passionate about delivering outstanding customer experiences.
- Sales-driven approach You understand how to drive revenue through upsells and retention.
- Strong communication skills You excel at building relationships and simplifying complex ideas.
- Proactive problem solver You take ownership, anticipate challenges, and find creative solutions.
- Experience in SaaS or Customer Success is a plus!
- 🌍 Ownership of a high-value client portfolio in a fast-growing company.
- 🚀 Hands-on experience in customer success, retention, and revenue growth.
- 💡 The chance to make a real impact by driving product adoption and customer satisfaction.
- ✨ A dynamic, international environment where innovation and collaboration thrive.
- Interview with Victoire (our TAM)
- Meet with Tal (Team Lead KAM)
- Business case + debrief (Yann Vp of Sales + Tal)
- Meet with Charles (CEO)
- Reference check
- Offer
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