What You Will Do
Deliver best-in-class service to our customers
Logging in tools, assessing, and repairing tools
Follow standardize repair process
Prioritize in-branch repairs
Conduct warranty assessments and instant tool replacements
Meet productivity targets
Provide support to different departments and roles.
Continuously develop and maintain a strong product knowledge
Other duties as required
What You Will Bring
High school diploma or equivalent
Must possess mechanical aptitude and demonstrate repair experience
Strong computer skills
Highly organized and strong communication skills
Team-oriented and be capable of working independently
Overtime can be expected during busy times
Result focused, goal driven, and deliver results from an individual and team perspective
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