Provisioning Technician

Preparation, configuration, and documentation of network equipment for deployment on TERAGO’s access network. Execution through a systematic and disciplined approach.

Note: this role is a 1 year contract

Responsibilities:

• Provision and configure Radio and IP Switching network equipment to support customer and network deployments.
• Create, modify, and maintain network device configurations in alignment with defined engineering design standards.
• Coordinate with internal Engineering, Network Operations, and deployment teams to ensure timely and accurate network provisioning.
• Provide technical support and troubleshooting for internal teams related to network equipment provisioning and equipment readiness.
• Maintain accurate network documentation, configuration records, and asset data within internal systems.
• Ensure all provisioning activities meet or exceed network quality, reliability, and performance standards.
• Support network equipment re-certification, testing, and preparation for critical spares and redeployment.
• Identify opportunities to improve and streamline provisioning workflows, tools, and processes to increase efficiency and accuracy.
• Participate in network deployment projects, audits, and continuous improvement initiatives as required.
• Perform other provisioning or network-related duties as assigned.

Education & Experience:

• University degree or College diploma in Telecommunications, Networking, Engineering, or a related technical field.
• CCNA certification or completion of Cisco Networking Academy course work.
• Hands-on experience provisioning, configuring, and supporting wireless and radio network technologies, with working knowledge of IP networking, switching, and routing.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams), with intermediate Excel capability, and experience using JIRA for task tracking, documentation, and workflow management.
• Experience in Telecommunications, ISP, wireless, or network operations environment is an asset.

Skills & Knowledge:

• Proven ability to prospect and cultivate strong relationships with key alliance partners and wholesalers.
• Effective at coordinating and conducting channel partner training programs.
• Proven track record of success and meeting or exceeding quota consistently.
• Strong team player who can work effectively with individuals & teams at all levels, across functions.
• Self-motivated, driven and flexible with “can-do” attitude.
• Ability to multitask and work under pressure in an environment of change.
• Strong written and verbal communication skills.
• Ability to learn quickly on the job through mentoring and action.
• Strong analytical skills.
• This is an in-person role, requiring regular presence at network staging facility.
• Hands-on work with preparing network hardware, including staging, testing and labeling.
• Ability to lift and move equipment (up to approximately 20 lbs).
• May require periods of frequent standing, bending and working in lab or equipment room environments.

Please submit your resume via email to:

TERAGO is an Equal Opportunity Employer and welcomes and encourages applications from all interested and qualified candidates. TERAGO will provide accommodations throughout the recruitment, selection, and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform TERAGO staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.