VP of IT Operations

The VP of IT Operations is a senior executive responsible for the strategic direction and day-to‑day management of the organization’s global technical infrastructure. This includes cloud services, data centers, networking, enterprise applications Tribune, integrations and service desk. The primary goal is to ensure 24/7 system availability, scalability for business growth, and a seamless digital experience for all employees and customers.

WHAT WILL YOUR NEW ROLE BE
The duties of this role are split between strategic leadership and operational excellence.

Strategic Leadership

Infrastructure

Roadmap:

Develop and execute a 3‑5 year infrastructure strategy that aligns with business goals

Budget Management:  Oversee a multimillion‑dollar OPEX and CAPEX budget; optimize spend and vendor contracts to maximize ROI

AI Adoption:  Embrace available AI tools and platforms to provide automation and self‑service capabilities to Harris employees

Operational Duties

System Reliability:  Oversee Data Center, Cloud and Network Operations teams to maintain 99.99% uptime

Cybersecurity Operations:  Partner with the CISO to implement proactive threat detection, incident response, and DR protocols

Vendor Management:  Lead negotiations and performance reviews with key partners (Microsoft, Amazon, Dell, CDW, TELUS, PAN, others)

Talent Development:  Direct, mentor, and scale a global team of IT professionals, fostering a culture of continuous improvement

WHAT WE ARE LOOKING FOR

Total

Experience:

12–15+ years in Information Technology

Leadership

Experience:

7+ years in a senior облиг management role (Director or above) overseeing large, cross‑functional teams

Technical Track Record:  Proven experience leading digital transformations, large‑scale cloud migrations, or modernizing legacy data centers

Industry Specifics:  (preferred) Experience in high‑compliance or high姓名 volume industries like Fin Tech, Healthcare, or E‑commerce

Education:

Bachelor’s Degree in Computer Science, Information Technology, or Engineering

Certifications (Examples of preferred cert’s):

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ITIL 4 Master:  For service management excellence

CISSP:  For a deep understanding of security operations

PMP:  For managing complex, large‑scale infrastructure projects

Cloud Architect

Certifications:

(AWS Certified Solutions Architect or Azure Solutions Architect Expert)

WHAT WILL MAKE YOU STAND OUT

Technical Acumen:  Cloud Architecture (Hybrid/Multi‑cloud), Cybersecurity, Dev Ops/CI‑CD, Data Privacy
VARIABLES
Business Acumen:  Financial forecasting, Contract negotiation, M&A integration, ROI analysis

Soft Skills:

Executive presence, Crisis management, Influence without authority, Radical transparency

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WHAT WE OFFER

Three weeks' vacation (four weeks after three years and five weeks after seven years) plus five personal days

Comprehensive Medical, Dental and Vision coverage from your first day of employment

Employee stock ownership and RRSP matching programs

Lifestyle rewards program

Flexible work options

Performance driven organization with many opportunities for advancement

And more!

Salary: 100k-140k
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