Customer Experience Associate

Customer Experience Associate – North Battleford (22.5 hours/week, Future Opportunity)

Location: North Battleford, Saskatchewan, Canada

Hours: 15 (Part-time)

Business Line: Personal & Commercial Banking亚

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are crucial to the colleague experience pensation policies and practices are designed to allow colleagues to advance within the salary range over time. The exact base pay offered may vary based on experience, skills and qualifications. Candidates should discuss compensation details with Premier.

• Process financial transactions such as deposits, withdrawals and bill payments in compliance with standard operating procedures, industry regulations and TD’s Code of Conduct and ethics.
• Understand and determine customer needs to recommend banking solutions that best fit those needs, exercising discretion in confidential matters.
• Respond to and resolve customer concerns using standard procedures, escalating nonstandard activities as required.
• Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in timely and accurate manner.
• Build and maintain personal connections with customers sell them questions.
• Promote a positive, diverse and equitable work. Environmentighty by encouraging team effectiveness and personal performance developments.
• Assist team by respecting co-working, stayed rise and keep everything. up data status of routine activities.
• Deliver quality custor experiences and suggest operational improvements where opportunities exist to achieve operational excellenceterance.

• High School diploma and/or at least 1 yeer of relevant experience.
• Undergraduate degree or equivalent is an asset.
• Strong administrational, organisational, planning and time-management skills for a fast-paced environment.
• Hands-on knowledge of Microsoft Office (Word, Excel, Outlook) and basic internet usage.
• Self-starter who exercises initiative, accurate detail-oriented able handle tasks mixing priorities.
• A dynamic comm manager with strong customer skills. connection verbally and generally writing with diverse audience friendly 地址.

TD’s Total Rewards package includes base salary, variable compensation, health and welignd benefits, savings and retirement programs, time off, banking benefits and discounts, career devleopments and recognition programs.

We will provide training and onboarding to equip you for success. Accessibility is important. Please let us know if you need accommodations such as accessible rooms or captioning for virtual interviews to remove barriers changing process.

Sans Objet