Manager, Purchasing and Order Management

Overview

Microserve is hiring a dynamic and result-driven Manager to lead our Purchasing and Order Management teams. This role reports to the Director of Supply Chain and offers both remote and hybrid work arrangement based out of one of our offices in Burnaby, Victoria, Edmonton, or Calgary. If you are looking to join a fast-paced organization, manage large purchasing contracts, have a proven record of managing high volumes of work through a team and work alongside some of the best people, this is the role for you!

In this aspect of the role, you will be responsible for sourcing equipment, goods and services and managing vendors related both to direct and indirect spend. The successful candidate will be able to perform strategic procurement activities across multiple categories of spend, search for better deals and find more profitable suppliers. You will be responsible for negotiating prices and contracts with multiple vendors while maintaining relationships that have been built over more than 20 years.

You will also be responsible for determining quantity and timing of deliveries and forecasting upcoming demand. You will liaise between vendors, senior leadership, clients, and internal teams to ensure the timely and successful delivery of our products according to client needs and company goals.

This role involves leading a team of Team Leads, each responsible for overseeing the day-to-day operations of their respective teams. You will maintain contract related inventory levels by managing customer provided forecasts which their Team Leads will provide reporting on. You will also be accountable to produce transactional, inventory and asset reporting as required for clients supported by the Order Management Team.

• Establishes, monitors, and assesses the performance of the Purchasing Team against the goals of the individuals and the Team in support of the Company goals
• Supports and executes best practices in accordance with the sourcing and purchasing strategy by managing supplies and suppliers for selected projects
• Evaluates and manages existing and potential suppliers
• Assists with the development and deployment of supplier performance metrics incorporating the fundamentals of price, delivery, quality, capability, reliability and other performance attributes
• Develops cost saving initiatives and a Strategic Purchasing Plan
• Identifies and implements the processes and systems required to support the company’s procurement strategy
• Provides input in relation to improving the planning system and business processes
• Develops and nurtures supplier relationships and trust through open and interactive communication
• Remains current with market trends through relationships with vendors and the community
• Utilizes the existing ERP system so that supplier issues are resolved, but also identify root cause and implement preventative measures
• Assist with the implementation of the new ERP
• Practices respect for people with communication, consideration and cooperation
• Achieves personal and department service metrics and performance factors
• Builds strategic alliances cross functionally and with suppliers
• Responsible for any internal Microserve purchasing requirements as appropriate
• Support projects/initiatives such as strategic sourcing, policy and process reviews, maintenance of vendor databases, cost analysis and reporting
• Assist the Director of Supply Chain in developing commodity plans and competitive sourcing strategies to furnish required materials and services
• Assist the Director of Supply Chain in negotiation and contract management
• Drive continuous improvement in material and service costs by identifying, prioritizing and driving cost saving opportunities
• Liaise with warehouse staff to ensure all goods arrive in good condition
• Ensure all purchasing activities are tracked and resolve issues as required
• Research and evaluate industry trends and suppliers including monitoring and analyzing district spending trends
• Prepare regular and ad hoc reports
• Identify and leverage manufacture and supplier resources to help facilitate client requirements
• Maintain a…