Operations Administrator Job Saskatoon area,Saskatchewan Canada,Administrative/Clerical

Job Details

Description

Saskatchewan Blue Cross®, one of Saskatchewan’s Top Employers, is currently recruiting for a full-time temporary Operations Administrator to join our team in the Administration & Operational Services department. This position offers the flexibility to be in-office or participate in hybrid options in our Saskatoon or Regina office. This is a temporary position for up to 12 months, with the possibility of extension.

JOB FUNCTION

If you are passionate about accurate and efficient data entry, then we’re looking for you! Working under the supervision of a Team Lead and reporting directly to the Manager, Administration & Operational Services, the successful candidate will be responsible for examining group enrollment and forms for validity and completeness, verifying enrollment requirements, running and completing reporting, answering and distributing incoming inquiries, entering data into multiple systems, and conducting peer audits to ensure accuracy of data entry.

This position will also contribute to the day-to-day operational support of the area with respect to file maintenance, correspondence, requests, error tracking entries, and project support.

WHY CHOOSE SASKATCHEWAN BLUE CROSS?

We’re driven by a mission to empower communities on their journey to whole health and wellness, and have a lot of exciting things ahead of us. We’re improving our members’ experiences through investment in our people, technology, services and products. When you join our team, you’re joining an organization where employees are valued, recognized for their contributions and empowered to make us stronger.

The wellbeing of our employees, our members, our partners and our communities is at the heart of our operations.

Our industry is evolving fast, and so are we! We’re looking for people who:

Share our values

Believe that creating great experiences is totally within their control

Collaborate and always set others up for success

Build positive relationships and an understanding of what people’s needs are

See solutions and possibilities (not problems!)

Are simply outstanding at what they do

DUTIES & RESPONSIBILITIES

Complete the entry and maintenance of group and member data in multiple systems with a focus on accuracy and efficiency

Compare paperwork to product offerings set-up to ensure accurate benefits are applied to members

Order, purge, and re-direct

Complete administrative requests, such as amendments, letters, statements, forms, and documents

Respond to correspondence and email inquiries from within the department and other stakeholder departments within the company. Interpret and explain coverages, billing and member centric information, and escalate to other areas of the department when appropriate

Understand and uphold various turnaround time standards based on activity support to ensure a differentiated member experience

Develop strong relationships by delivering quality service to other stakeholder departments

Remain current with product knowledge

Conduct quality assurance checks of own work and work performed by peers

Ensure confidentiality and privacy standards are adhered to

Perform other related duties and special projects as assigned

QUALIFICATIONS & SKILLS

Completion of a post-secondary diploma or certificate program in a related field, and previous administration experience. A combination of training and experience will be considered

Previous experience in the insurance industry, in an office environment, or with the administration of group benefit plans would be considered an asset

Strong proficiency with Microsoft office software and Excel is essential, with the ability to easily learn new software programs

Accurate keyboarding skills

Effective interpersonal and communication skills

Ability to manage competing priorities and frequent deadlines with a high degree of accuracy and attention to detail

Ability to work effectively with others in a team environment

Legally entitled to work in Canada on an unrestricted basis

Criminal Record and background check satisfactory to Saskatchewan Blue Cross

Saskatchewan Blue Cross is an equal opportunity employer committed to diversity and inclusion and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.

We are also deeply committed to Indigenous inclusion. We recognize the importance of lived experience, cultural knowledge, and traditional leadership. These are valued alongside conventional qualifications as part of our holistic approach to recruitment.


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