FullTime Office Manager

Benefits:

• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Mueller Landscape Inc. is a well-established landscape maintenance company serving San Diego County. We specialize in residential yard care, sprinkler repairs, cleanups, and gardening services. With a growing team and expanding client base, we are seeking a proactive and organized Office Manager to oversee our daily operations and support our mission to deliver outstanding customer service.

The Office Manager plays a key leadership role in the organization and administration of our business operations. This person will manage the front office, oversee administrative staff, and ensure the smooth handling of customer communication, lead management, billing, payroll, and internal coordination using our integrated CRM platforms.

• Team & Office Management
  • Supervise and support office staff, including virtual assistants and customer service reps
  • Ensure workflows are efficient and deadlines are met
  • Monitor team performance and help implement improvements
  • Maintain a positive, productive office environment
• CRM & Systems Management
  • Learn and manage our CRM platforms: , Copilot
    
    CRM, and QBO
  • Ensure accurate data input and tracking across all systems
  • Coordinate updates, integrations, and reporting from CRMs
• Customer & Lead Management
  • Handle inbound calls, emails, and customer service inquiries
  • Track leads from advertising channels and assign follow-ups
  • Ensure timely and professional communication with clients and prospects
  • Maintain customer records and project updates
• Billing & Payroll
  • Oversee customer invoicing, payment processing, and collections
  • Coordinate payroll submissions with accuracy and timeliness
  • Track hours and resolve discrepancies with field staff and supervisors
  • Maintain confidentiality of sensitive financial and personnel data
• Administrative Operations
  • Manage scheduling coordination between departments
  • Assist with onboarding of new hires and provide administrative support
  • Order office supplies, manage vendor communication, and handle mail

• Proven experience in office management, preferably in a service-based industry
• Familiarity with CRM systems and cloud-based tools (experience with  and Quick Books Online a plus)
• Strong communication and leadership skills
• Detail-oriented with excellent organizational abilities
• Ability to multitask and adapt in a fast-paced environment
• Professional, courteous, and customer-focused demeanor
• Bilingual (English/Spanish) a plus

• Competitive salary (commensurate with experience)
• Paid time off, holidays, and potential for performance bonuses
• Opportunity for advancement as the company grows
• Team-oriented company culture with supportive leadership