Home Care Liaison

About The Key

The Key has helped clients achieve successful long‑term aging at home for nearly 20 years with comprehensive, concierge‑based care. Our mission is to ensure dignity, safety, and independence for clients while changing how the world lives and ages at home.

Founded in Silicon Valley, we now serve clients across North America, enabling everyone to live life on their own terms, in their own homes.

What You’ll Do

• Forge new partnerships:
  Build and nurture strong, lasting relationships with key referral sources – clinicians, social workers, financial planners, and attorneys.
• Be a brand ambassador:
  Represent The Key at community events, networking groups, and professional meetings.
• Drive growth:
  Respond to new client inquiries, conduct assessments, and guide families through the care process.
• Ensure satisfaction:
  Cultivate long‑term relationships with existing referral partners and clients, and build a pipeline of ongoing business.
• Collaborate for success:
  Work closely with internal teams to ensure seamless service delivery and exceptional client satisfaction.

What We’re Looking For

• At least four years of sales experience in healthcare, home care, or a related field.
• Mastery of sales and customer service with high emotional intelligence.
• Strategic thinker using data, analytics, and familiarity with platforms like Salesforce, Zoom, and Google products.
• Comfortable with up to 80% travel and a current driver’s license.
• Goal‑oriented self‑starter with flexibility, adaptability, and an entrepreneurial spirit.

Why You’ll Succeed at The Key

Your passion for raising awareness of long‑term care services combined with your partnership‑building skills will drive your success in our consultative sales environment.

Salary starting at $90 k plus uncapped commission.

• Medical/Dental/Vision Insurance
• Touch Care Virtual Care
• Life Insurance
• Health Savings Account
• Flexible Spending Account
• 401(k) Matching
• Employee Assistance Program
• PTO Plan for Non‑Exempt Employees
• Flexible PTO Plan for Exempt Employees
• Holidays and Floating Holidays
• Pet Insurance

Equal Employment Opportunity Statement

The Key is an equal‑opportunity employer. We prohibit discrimination and harassment of any type and provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

California Residents Only

In accordance with the California Health and Safety Code – the Community Care Facilities Act, The Key requires timely and accurate positive fingerprint identification of California‑based applicants as a condition of employment. Offers may be rescinded if a candidate has been convicted of a non‑exemptible crime, in compliance with state and local laws.