RN Developmental Disabilities; IDD Nurse Case Manager

POSITION TITLE:

RN, Developmental Disabilities (IDD) Nurse Case Manager

REPORTS TO (TITLE): Manager of IDD Services/Nursing Supervisor

SALARY RANGE: $51.39 - $64.41 hourly DOE

The RN, IDD Nurse Case Manager is responsible for direct, indirect patient care and services coordination. They participate in the case management and care coordination of individuals with developmental disabilities; monitoring referrals, managing prescription refill requests. They are an integral part of the IDD care team focusing on positive outcomes for patients.

• Assists with meeting the needs of individuals with disabilities, including assessment, education, referrals, and follow-up care. This may involve face‑to‑face, phone meetings and review of electronic messaging and media in clinical and home care settings.
• Provides nursing care including but not limited to administering medications and treatments in compliance with a medical provider’s standing orders, Santa Rosa Community Health policies, and State of California guidelines. This is inclusive of assigned functions within electronic health records.
• Solo and shared nursing office visits for patients with IDD for specialized care/management (e.g. bladder scan, blood draws with desensitization methods, wound care, medication reconciliation)
• Point person for triage for ARFPSHN and other specialized homes.
• Medication reconciliation and chart review for ARFPSHN (weekly) and other specialized homes.
• Interprets information obtained from patient’s health records, patients, and care givers, including the health care team, and documents/transcribes all clinical care in the patient’s electronic medical record.
• Tracks referrals to IDD team and schedules for both establishing primary care and for consults within SRCH for IDD co‑management.
• Assist Clinicians and Care team in accessing care and coordinating referrals to outside community services and resources (includes connecting with NBRC service coordinators)
• Provides general care coordination of case‑managed patients, including but not limited to patient triage, phone call‑backs, prescription refills, lab ordering/interpretation, and medical case management.
• Scheduling and tracking IDD dental visits in coordination with dental scheduler and program manager – non‑sedated visits, bravery coaching, OCS and VDH.
• Provides general care coordination and integration for Oral Conscious Sedation Program with Program Manager, including but not limited to:
  • consent tracking, care plan tracking, scheduling, pre‑visit planning
  • monitoring patients before, during and after dental procedures, administering sedation and monitoring response, emergency management
  • post‑visit review with dental team.
• Collaborates with Dental staff to ensure positive outcomes for IDD patients dental visits.
• Performs education and counseling about disease management process and medication adherence.
• Regular communication, patient advocacy and case conferencing with patient’s primary team of providers.
• Participates in ongoing training and quality improvement projects.
• Acts as a resource/contact person for clinical staff, service partners, and patients/caregivers for all of SRCH.
• Maintains skills proficiency in general nursing. Highly encouraged to pursue regular CMEs in neurodevelopmental nursing as well.
• Performs related duties as requested.

• Current California RN license.
• Current CPR certification.
• Current ACLS certification.

• Minimum of three years of experience in direct patient care as an RN.
• Minimum of one year of experience in developmental disability nursing preferred.

• Demonstrated proficiency with all tasks on the most current RN IDD Nurse Case Manager competency list.
• Knowledge of the nursing process and critical thinking abilities.
• Knowledge of principles of nurse case management.
• Knowledge of electronic medical records and tracking systems.
• Fluency in English and Spanish (speak, read, and write) preferred.
• Demonstrates knowledge of compliance issues within the community clinic environment.
• Demonstrates a willingness to report any incident that is unusual or incompatible…