Senior Office Assistant

Overview

Elevate your career in public service with the County of Sonoma as a Senior Office Assistant. Multiple positions are currently available.

Starting salary at $28.96/hour ($60,443/year), plus a competitive total compensation package, and an additional $1.15/hour for basic bilingual assignments and $1.50/hour for fluent bilingual assignments.

Tentative date for the Written Examination:
Wednesday, February 18, 2026.

• Drive to provide exemplary customer service support
• Experience working with the public in an office environment
• Collaborative mindset and ability to establish relationships with others
• Excellent interpersonal skills and the ability to communicate effectively both orally and in writing
• Ability to work under pressure and meet deadlines
• Ability to work independently and exercise sound judgment
• Desire to work with the community and interact with a diverse customer base
• Attention to detail with the ability to focus on complex projects in a frequently interrupted environment
• Experience operating multi-line phone systems
• Advanced Microsoft Suite skills, with the ability to edit and remediate documents in Adobe Acrobat or learn those skills

• Be the first point of contact for the public and other agencies
• Maintain office supplies, training logs, and general inventories
• Register applications, enter data, track appointments, and manage specialized caseloads
• Process forms, documents, and referrals
• Respond to inquiries by phone, in person, and through written electronic communication
• Monitor work for progress, technical adequacy, completeness, and adherence to standards
• Create and remediate documents, and review and edit presentations
• Provide training, onboarding, and guidance to junior team members
• Staff the lobby as needed, greeting customers, tracking visitors, and preparing rooms for meetings

• Multiple full-time monolingual (English) and fluent bilingual (English/Spanish) positions in the Human Services Department
• One full-time monolingual (English) position in the Department of Agriculture, Weights, and Measures

• Hybrid Telework – A schedule that may be available depending on the assignment
• Salary Advancement – Increases after 1,040 hours (6 months full-time) with ongoing eligibility thereafter
• Bilingual Premium Pay – $1.15/hour for basic bilingual positions and $1.50/hour for fluent bilingual positions
• Paid Time Off – Vacation, sick leave, holidays, and floating holidays
• County Paid Health Premium Contributions – 100% premium for most health plans
• Post-Retirement Health Reimbursement Arrangement
• Additional Benefits – Dental, vision, disability, life insurance, EAP, professional development, and more
• Retirement – Pension fully integrated with Social Security
• Paid Parental Leave – Up to 8 weeks after 12 months of County employment
• Student Loan Debt Relief – Possible qualification for Public Service Loan Forgiveness

• Benefits described may change without notice. See SEIU MOU and Employee Benefits Directory for details.
• Bilingual positions require English and Spanish skills at basic or fluent level. An examination may be conducted to confirm skill level. Bilingual premium pay applies accordingly.

Application submissions require the Supplemental Questionnaire to be completed. Responses will be scored using position-specific criteria. Do not state “See Resume” or “See Application.”

The selection procedure will include:

Important date:
Tentative date for the Written Examination:
Wednesday, February 18, 2026. Applicants must attain a minimum passing score of at least 70% on the written examination.

A background investigation is required prior to employment. Other conditions may apply depending on duties. A job classification screening schedule may be reviewed for requirements.

Applications are accepted online at the County of Sonoma portal. Paper applications may be submitted in person, by fax, email, or mail. All applications and supplemental information must be RECEIVED by the specified deadline. The County of Sonoma values diversity and is an Equal Opportunity Employer.