Senior Digital Transformation Analyst - Promotional

Senior Digital Transformation Analyst – Promotional

Position Information

This recruitment is promotional only. You must presently be a full or part‑time regular, part‑time probationary, or full‑time probationary County of Sonoma, Community Development Commission, Sonoma County Fairgrounds, or Sonoma County Water Agency employee to apply. The Information Systems Department requests a department promotional certification to fill a Senior Digital Transformation Analyst position. Only qualified permanent and/or probationary Information Systems Department employees on the eligible list may be eligible for referral.

The employment list may also be used to fill future full‑time, part‑time, or extra‑help positions during its active status.

Responsibilities

• Implement electronic signatures, work with records retention schedules, and electronic management systems.
• Lead inception and implementation of digital projects.
• Collaborate directly with customers to understand and document business requirements, evaluate available solutions, and prepare effort and cost estimates.
• Provide administrative support to the County Records Center and Mailroom by assisting customers with questions and participating in budget discussions.
• Coordinate testing and delivery into production.
• Collaborate with other business analysts, programmers, the network team, vendors, and end users, including senior management.

Ideal Candidate

• High proficiency and understanding of digitization and digital capture software and equipment.
• Knowledge of records retention practices.
• Experience with scanning processes around digital capture and post‑processing.
• The ability to perform quality assurance testing of new application workflows and configuration changes.
• Knowledge of Simpli Gov, Adobe Sign, OnBase, or similar document management systems.
• The ability to lead project teams and meetings, and act as a liaison between customers and technical staff.
• Robust analytical, planning, time management, and problem‑solving skills.
• The ability to keep up with current trends in the digital industry.
• Strong customer service and communication skills.
• A Senior Business Analyst certification is desirable.

Minimum Qualifications – Experience

Typically, four (4) years of full‑time or equivalent experience analyzing business processes and information systems and managing complex business projects, including at least three (3) years of design and project management responsibility for small and medium business applications.

Minimum Qualifications – Education

Any combination of education, training, and experience that provides the knowledge and abilities listed. Typically, possession of a baccalaureate degree from an accredited college or university in computer science, information processing, business administration, public administration, or a closely related field.

License

Possession of a valid driver’s license may be required depending on assignment to perform essential job functions, though this position does not require a California Driver’s License.

Knowledge, Skills, and Abilities

• Principles and practices of project analysis and management on large business implementation or change management projects.
• Methods of long‑term strategic management and technical planning.
• Business and financial best practices.
• Methods of developing business process specifications.
• Procedures and methods for testing business functions.
• Principles and practices of producing effective project documentation.
• Application software including presentation, spreadsheet, and work‑processing applications.
• Business systems applications in finance and/or human resources.
• Enterprise resource planning systems.

Ability to

• Analyze, evaluate, and integrate business processes and procedures.
• Develop and document business and technical processes, functions, and procedures.
• Apply principles of business or public administration and marketing.
• Coordinate and manage large groups of people from various business units or departments in business re‑engineering projects.
• Work closely with technical and business managers and staff in a teamwork setting.
• Develop a solid understanding of departmental business processes and technology…