Care Coordinator ECM

Turning Point Community Programs is seeking a ECM Care Coordinator/LVN for our Enhanced Care Management (ECM) program in Santa Rosa, CA
.

Turning Point Community Programs (TPCP) provides integrated, cost-effective mental health services, employment and housing for adults, children and their families that promote recovery, independence and self‑sufficiency. We are committed to innovative and high‑quality services that assist adults and children with psychiatric, emotional and/or developmental disabilities in achieving their goals. Turning Point Community Programs (TPCP) has offered a path to mental health and recovery since 1976.

We help people in our community every single day - creating a better space for all types of people in need. Join our mission of offering hope, respect and support to our clients on their journey to mental health and wellness.

Under the general supervision of the Program Director or designee, this position is responsible for assisting members in meeting their expressed goals while living in the community. Additional support in areas of medication management, housing, vocation, counseling and advocacy will be provided as needed.

This is an at‑will direct service position within a program. The position is responsible for assisting and advocating for our members in all areas of treatment and help them apply for and receive services.

• Maintain a caseload of Managed Care Plan (MCP) Members
• Serve as Enhanced Care Management (ECM) point of contact / lead care manager for the MCP Members
• Work collaboratively with treatment team
• Oversee provision of ECM services.
• Engage and conduct in‑person outreach with eligible MCP Members
• Accompany MCP Member to office visits, as needed and according to MCP guidelines
• Extend health promotion and self‑management training
• Arrange transportation
• Connect MCP Member to other social services and supports needed
• Educate MCP Members about MCP Member benefits, including crisis services, transportation services, etc.
• Distribute health promotion materials
• Offer services where the MCP Member lives, seeks care, or finds most easily accessible and within MCP guidelines
• Advocate on behalf of MCP Members with health‑care professionals
• Use motivational interviewing, trauma‑informed care, and harm‑reduction practices
• Work with hospital staff on discharge plan
• Monitor treatment adherence (including medication)
• Contact MCP Member to schedule in‑person visit with the contract provider

Monday - Friday, 8:00 am – 4:30 pm

$30.00 – $35.15 per hour + Sign‑on Bonus

10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670

Join us at our open interviews on Wednesdays from 2–4 PM. TO APPLY NOW!