Associate Patient Services Specialist - Patient Access

Associate Patient Services Specialist - Patient Access at Providence Santa Rosa Memorial Hospital in Santa Rosa, CA. This position is Full time and will work 8-hour, Day shifts

Performs all registration functions for patients. This includes collecting accurate demographic information, verifying insurance benefits and eligibility, obtaining authorization/precertification for services provided, and collecting patient liability prior to or at the time of service. Greets and serves patients in a professional, friendly, and respectful manner.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Santa Rosa Memorial Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

• 1 year of experience in a healthcare or customer service setting.

• Coursework/Training:
  Some college or certificate courses.
• Experience in hospital registration or healthcare setting.
• Experience utilizing medical terminology in job setting.
• Experience with Meditech/A4 system.

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Providence Santa Rosa Memorial Hospital is recognized in 2025 by U.S. News & World Report for excellence in two types of care. We are also very proud to be awarded The Women’s Choice Award for Best Blue Cross Blue Shield’s Blue Distinction Center for Cardiac Care and Knee/Hip Replacement.