RN Manager - Case Management

Overview

RN Manager - Case Management unit at Santa Rosa Memorial Hospital, CA. This position is Full-time and will work 8-hour Day Shifts.

Providence Santa Rosa Memorial Hospital provides outstanding patient care, earning recognition from U.S. News & World Report as one of the Best Regional Hospitals in heart attack and heart failure care. Our hospital's commitment to excellence is also demonstrated through our receipt of Women's Choice award in comprehensive breast care for 10 years in a row.

Case Management is a collaborative practice including patients, caregivers, nurses, social workers, physicians, payers, support staff, other practitioners and the community. The Case Management process facilitates communication and care coordination along a continuum through effective transitional care management. Recognizing the patient s right to self-determination, the significance of the social determinants of health and the complexities of care (barriers to coping, abuse, mental health, substance use, lack of resources, psychosocial issues, etc.).

The goals of Case Management include the achievement of optimal health, access to services, advocacy, appropriate utilization of resources and collaboration with post-acute care providers to ensure patient s needs are met in the community. The Care Manager utilizes the following processes to meet the patient s individual healthcare needs: assessment, planning/intervention, implementation, care coordination, monitoring, evaluation of the plan of care and communication.

Under the direction of the Director, Care Management, the Manager is responsible for the overall daily operations and clinical practice of the Care Management department. Oversees Care Managers and support staff to promote and ensure effective and efficient patient care management services across the healthcare continuum. Supervises caregiver activities to foster a teamwork environment in which caregivers are highly engaged and facilitates the growth and development of the department to meet the needs of our patients, community and ministry in response to the dynamic nature of the healthcare environment.

Oversees the collection, analysis, and reporting of quality data related to department services, quality improvement, and performance improvement. Plans, organizes, analyzes, develops and implements Departmental programs, services and strategies to ensure favorable operating results. Adheres to all Budgetary and Productivity goals/standards. Ensures the attainment of Department and Hospital goals, policies and procedures. Responsible for department recruitment, hiring, training, development and retention of caregivers.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Santa Rosa Memorial Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

• Bachelor s degree in Nursing
• California Registered Nurse License upon hire.
• 5 years of previous experience working in a healthcare role.
• 3 years of previous Case Management experience within an acute care setting.
• 1 year of Healthcare leadership experience.

• Master s degree in Healthcare or related field.
• Certified Case Manager (CCM) or Accredited Case Manager (ACM) upon hire.

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.