Portfolio Credit Officer - Retail

Why should you join our team?

American AgCredit offers a unique opportunity to be a part of a national financial system supporting those who feed, clothe and fuel the world. We are a growing organization embracing collaboration and innovation while delivering transformative solutions. American AgCredit provides a cultivating environment where you truly make a difference for our customers and teams.

• Commitment to agriculture and the communities we serve
• Family friendly work environment
• Investment in employee development
• Medical, Dental and Vision coverage
• Outstanding 401k - automatic 3% employer contribution, plus match up to 6%
• Generous Paid Time Off (Vacation accrued at 21 days annually, Sick Days accrued at 15 days annually, 12 paid holidays, plus 16 hours of volunteer time)
• Competitive Incentive Compensation Plan
• Disability & Life Insurance
• Employee mental, physical, and financial wellness programs
• The position is bonus eligible based on association and personal performance

Position will be posted until filled.

The Portfolio Credit Officer - Retail is responsible for working closely with Retail Customers when loans become past due, distressed and/or are classified as criticized. Strong critical thinking skills are imperative to ensure customer needs are met through appropriate solutions, loan structuring, and loan servicing while operating within Association risk tolerance. This role operates in a fast-paced environment and requires adaptability to new challenges and situations when presented.

This role offers a great opportunity to significantly contribute to innovation that has high impact, and that creates tremendous value within the division and Association.

• Act as both Relationship Manager and Underwriter and serve as the designated point of contact for distressed Retail loans (Non-CRG).
• Act as Underwriter for CRG Retail loans. Work closely with CRG, particularly CRG Relationship Manager - Retail and CRG Operations, to efficiently serve the CRG Retail portfolio at a consistently high level.
• Act as the first line of defense in monitoring the Retail channel's potentially distressed loans by examining past due reports and follow up with Retail customers with delinquent loan payments and work with them to determine if a new/different solution is needed. Determine potential stress/distress in accounts.
• Ensure that Distressed Loan Notices are sent to Retail customers in a timely manner. Prepare Distressed Loan Notice Checklists, submit Distressed Loan Notices and Proposals, and other mailings as necessary.
• Prepare Loan Service Plans for distressed/criticized Retail loans (both Non-CRG and CRG) and ensure that action plans, covenants, conditions, and task monitoring are up to date.
• Make sound decisions involving varied levels of risks and ambiguity.
• Complete the credit analysis and recommendation on various actions for existing customers. Actions include but are not limited to restructures, extensions, forbearances, releases, assumptions, conversions, charge offs, upgrades, compromises, and collections.
• Develop and prepare credit packages and loan servicing actions:
  • Gather information necessary to make appropriate credit decisions. Review and analyze credit information presented; determine the need for more thorough investigation or additional information.
  • Request appraisals and chattel evaluations, obtain third party verifications, obtain credit reports, and request lien searches as necessary.
  • Complete loan analysis, including financial statements, cash flows, loan analysis forms, trend sheets, writing narratives, preparing facts, and offering opinions concerning credit worthiness, risks and mitigants, and other forms as required. Formulate projections using historical financial data, current budgets and other information.
  • Make recommendations on loan actions based on the Association's Loan Underwriting Standards while complying with Borrower Rights Regulations. Participates in credit discussions as needed.
  • Determine and review legal and loan documentation.
• Accurately identify the credit risk by completing credit analysis to determine credit worthiness, risks/mitigates, appropriate collateral, and suitable structure. Analysis may include but is not limited to financial information, pricing, Least Cost Analysis, Troubled Debt Restructures, Net Realizable Value, and narratives. Request, obtain, and review real estate and chattel evaluations, third party verifications, credit reports, business entity searches, and lien searches as necessary.
• Approve per Delegated Lending Authority or make approval recommendations on loan actions based on Association Loan Underwriting Standards while complying Borrowers Rights Regulations.
• Assist in Association reporting requirements when necessary.
• Assist with developing training and/or mentoring to the Association staff on distressed loan management processes. Assist staff in discussions about distressed credits.
• Assist with any…