Senior Office Assistant

Overview

Position Information
Elevate your career in public service with the County of Sonoma as a Senior Office Assistant! Multiple positions currently available!

Starting salary at $28.96/hour ($60,443/year), plus a competitive total compensation package*, and an additional $1.15/hour for basic bilingual assignments and $1.50/hour for fluent bilingual assignments**.

Important Date
Tentative date for the Written Examination:
Wednesday, February 18, 2026

What you have the drive for

• The drive to provide exemplary customer service support
• Experience working with the public in an office environment
• A collaborative mindset, willing to work with and establish relationships with others
• Excellent interpersonal skills and the ability to communicate effectively both orally and in writing
• A talent for working well under pressure and meeting deadlines
• The capacity to work independently and exercise sound judgment
• A desire to work with the community and interact with a diverse customer base
• Superb attention to detail, with an aptitude for focusing on complex projects while working in a frequently interrupted environment
• Experience operating multi-line phone systems
• Advanced Microsoft Suite skills (the ability to edit and remediate documents in Adobe Acrobat or learn those skills is a plus)

Join the County of Sonoma as a Senior Office Assistant (SOA)
As an SOA with the County of Sonoma, you’ll work on various administrative tasks that are challenging and require a high level of accuracy. You will be responsible for accepting, filing, and maintaining records, ensuring they are processed promptly, accurately, and in accordance with all applicable regulations and department standards. Additionally, you will provide exceptional customer service support and:

• Be the first point of contact for the public and other agencies
• Maintain office supplies, training logs, and general inventories
• Register applications, including entering data, tracking appointments, and managing specialized caseloads
• Process forms, documents, and referrals
• Respond to inquiries by phone, in person, and through written electronic communication
• Monitor work for progress, technical adequacy, completeness, and adherence to established standards
• Create and remediate documents, and review and edit presentations
• Provide training, onboarding, and guidance to junior team members
• Staff the lobby, as needed, greeting customers, tracking visitors, and preparing rooms for meetings

Recruitment scope
This recruitment is currently being conducted to fill:

• Multiple full-time monolingual (English) and fluent bilingual (English/Spanish) positions in the Human Services Department
• One full-time monolingual (English) position in the Department of Agriculture, Weights, and Measures

It is anticipated this recruitment will be used to fill future English and bilingual (English/Spanish) full-time, part-time, and extra-help positions during the active status of the list. If you are interested in current or future vacancies, we encourage you to apply now!

What We Offer
Working at the County of Sonoma offers expansive opportunities for growth and development, a challenging and rewarding work environment, and the satisfaction that your contributions improve our shared community. Flexible work arrangements and excellent benefits
* are also available, including:

• Hybrid Telework - A schedule that meets the needs of staff, department operations, and the communities we serve, depending on the assignment
• Salary Advancement - A salary increase after 1,040 hours (6 months full-time) for good work performance; eligibility for annual increases thereafter, up to the top of the salary range
• Bilingual Premium Pay** - An additional $1.15 for basic bilingual positions and $1.50 for fluent bilingual positions on top of the hourly pay rate
• Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
• County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options
• Post-Retirement Health Reimbursement Arrangement - County contributions to help fund…