Receptionist Chico Cluster

Receptionist – Chico Cluster

Results Radio LLC

• Provide excellent customer service at all times to clients, listeners, guests & staff.
• Assure that the necessary portions of that day’s work are completed timely.

The Cluster Receptionist/Administrative Assistant acts in an administrative role coordinating the day‑to‑day operations of the station front desk. Primary responsibilities include:

• Answer & direct incoming calls promptly and courteously, identifying company and yourself, and checking colleague availability before asking callers to leave voicemail.
• Act as the initial point of contact for visitors, greeting, welcoming, and directing them appropriately.
• Oversee all incoming and outgoing communications; date‑stamp and distribute incoming mail.
• Maintain and create clear, comprehensive “how‑to” records and files covering all front desk procedures.
• Complete and circulate Comment/Complaint Reports for any relevant mention of Company, stations, employees or advertisers to all interested Department Heads.
• Receive and secure accounts receivable payments; make bank deposits as directed.
• Contact and assist contest winners with prize redemption, accurately record prize redemptions, and maintain winner spreadsheet and contest archives.
• Take photos of prize winners and forward to station Program Directors.
• Oversee employee in/out status board.
• Check & distribute incoming faxes several times a day.
• Update & email on the first of every month the copy machine spread count & postal distribution.
• Interact and communicate with vendors and Company staff as required to maintain effective operation of office tools and equipment.
• Order supplies and postage for cluster following all company purchasing procedures.
• Administer sales and production orders, if requested.
• Administer trade contracts and file them, maintaining and transmitting monthly reports to Santa Rosa HQ.
• Recycle, reduce, and remove paper and shipping materials at least weekly.
• Monitor and report on the Spotify and Facebook dashboards for Results Digital.
• Maintain weekly impressions spreadsheet for Results Digital.
• Perform any additional duties reasonably assigned by Employee’s immediate supervisor or the Company’s President.

• Attention to detail.
• Reliability: punctuality, meeting commitments, and follow‑through.
• Neat and groomed appearance.
• Proficiency with computer software:
  Word, Excel, Outlook, PowerPoint.
• Proficiency with Specialty Data Systems traffic and billing software.
• Valid Driver’s License and ability to be insurable by Company.
• Experience with Photoshop or other graphics‑creating software is desired.
• Ability to assist in creating written proposals is desired.

• Entry level

• Full-time

• Administrative
• Industries:
  Media and Telecommunications