Restaurant Server; PM - Regent Santa Monica

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Regent Santa Monica Beach, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks.

Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails.

Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship.

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As the primary point of contact for guest interactions in the dining room, the Restaurant Server (PM) is responsible for selling & serving food & beverages using their knowledge, hospitality and service skills. Must be pleasant, conscientious and professional with excellent knowledge of food & alcoholic beverage selections. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth service operations and quality service.

Reporting to the Director of Restaurants and Restaurant Assistant General Manager, every day is different, but you’ll mostly:

• Promote the Restaurant Group and Regent’s service philosophy and style through our people attributes.
• Deliver exceptional hospitality to all guests, ensuring attentive, polished, and courteous service at all times.
• Maintain pristine and well-organized work areas.
• Operate within the restaurant daily with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
• Understand completely all programs, procedures, standards, specifications, guidelines and training programs.
• Displays consistent attention to detail and follow through of all restaurant policies.
• Represents the restaurant professionally through effective communication, cooperation and relationships with all business partners.
• Use of trolleys and carts for table side service.
• Making and serving coffee specialty drinks.
• Table side wine presentation and service.
• Bussing used items and marking all table settings.

• Understand and perform job duties to the expectations of Regent Santa Monica and the restaurant Service, Food, Beverage and Wine manuals.
• Perform all side work applicable to assigned station.
• Participate in Pre-Shift meetings and learn new menu items.
• Welcome all guests and ensure they receive responsive, professional and gracious service.
• Describes dinner features as needed, including menu changes and daily additions.
• Assisting the kitchen in expediting the service process to maintain the flow of service throughout the dining room.
• Describes dinner features as needed (including changes and additions).
• Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have.
• Liaise with support staff to always ensure communication about wants and needs of guests.
• Understand the order taken and any changes in the menu, dietary restrictions, food allergies, and or food modifications as needed or requested by our staff
• Aware of all upcoming orders and status of tables expecting food.
• Always…