BARISTA

Barista

Sandbourne Santa Monica – part of Crescent Hotels & Resorts

$22.50 per hour

We are seeking a passionate and dedicated Barista to join our exceptional team. In this role, you will play a vital part in delivering personalized service, upholding our commitment to excellence, and creating unforgettable moments for our guests. Whether engaging with guests, ensuring seamless operations, or contributing to our unique atmosphere, your role will be integral to our success.

• Arrive to work on time in proper uniform and ready to work.
• Ensure our Lobby Bar and other service areas are set according to Company procedures, including inspection, and procure adequate supplies per business needs.
• Requisition beverage items from the kitchen and storage.
• Set up Café for beverage service, including but not limited to stocking cold station, display cases with appropriate food and beverage, and prepping fruits and vegetables for smoothies needed for service.
• Welcome guests as they enter the restaurant area, learn their name, and use it with every interaction thereafter.
• Engage guests through suggestive selling and menu knowledge.
• Receive orders and enter them into the Point of Sale (P.O.S.) system accurately and immediately.
• Know all the details of your food and beverage menu for your guests’ experience, restrictions, and allergies.
• Communicate any special requests to support staff.
• Prepare hot/cold beverages in accordance with established recipes as needed.
• Deliver orders to guests in a timely manner.
• Ensure every guest check is current and accurate before presenting it to the member or guest for payment.
• Collect payment and obtain member or guest signature for every transaction and room number from hotel guests.
• Assist in the creation and execution of beverage specials and featured menu items.
• Maintain a clean and organized café and work area.
• Compose requisition list for the following shift.
• Maintain an accurate daily inventory and records showing any low stock items for ordering purposes to ensure stock is adequately maintained.
• Ensure side work and closing procedures are completed in compliance with company standards.
• Visually inspect all work areas, food service, and ensure they are clean and presentable to members and guests.
• Report all dining room incidents and concerns with members, guests, or associates to Food & Beverage Management.
• Support other Food and Beverage outlets as needed/or business dictates.

• Required:
  
  Minimum of one (1) year of experience in same or similar positions in the Food & Beverage industry.
• Required:
  
  Food Handlers and Responsible Beverage Service Certification(s).
• Required:
  
  High School Diploma or GED Equivalent.

• Required:
  
  At least twenty-one (21) years of age.
• Required:
  
  Reliable and punctual attendance.
• Required:
  
  Excellent time-management skills; prioritizing and completing assigned job tasks effectively.
• Required:
  
  Travel (by vehicle) for business, training, and/or development.
• Ideal:
  Bi-lingual oral, speech, and writing skills in English and other languages is an asset in this position.
• Required:
  
  Excellent interpersonal and customer service skills.
• Required:
  
  Excellent verbal and written communication skills; ability to convey messages clearly and compose correspondence with correct and proper grammar.
• Required:
  
  Convey messages clearly and confidently; persuade and effect change positively.
• Required:
  
  Capable of working effectively independently with minimal supervision.
• Required:
  
  Strong analytical skills.
• Required:
  
  High attention to detail and accuracy.
• Required:
  
  Strong organizational skills.
• Required:
  
  Ability to prioritize effectively and efficiently meet deadlines and produce work in a timely manner.
• Required:
  
  Ability to elicit and accept constructive feedback.

Medium work:
Exerting up to 40 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or up to 15 pounds of force constantly to move objects (for example, carts, ice, kegs, tables, chairs, and trays).

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.