Project Manager, Program ​/ Project Manager, Healthcare Management

Overview

Under the general direction of the SJPP Director for Practice Management, responsible for providing project management and oversight for practice transformation initiatives and organization-wide strategic initiatives including professional development and performance management. Project and initiatives will include ongoing leadership and support for Regional and local priorities. PCMH initiatives and workflow projects that will arise in the clinic due to Epic implementation and other operational and programmatic changes.

Will act as a point of accountability for delivering large scale, complex, and cross-organizational projects and/or strategy deliverables on time. Is expected to direct and manage daily activities of team members to design and develop approaches to projects and/or program strategies ensuring the strategic direction is in line with business objectives. Team members will include providers, administrative team members and any other stakeholders.

Responsible for motivating and evaluating staff, managing projects, analyzing financial situations, determining and evaluating risk, and employing knowledge management tools and techniques resolving organizational challenges. Collaborates with leadership to identify, develop recommendations, and lead the project design and implementation process. Responsible for project management and strategic goal alignment activities including planning, scheduling/assigning work, problem identification and resolution, and evaluation of results.

Will lead sustained operational improvements throughout SJPP Clinics in collaboration with the Administrative Directors in Operations and Providence regional and system resources. Works closely with the Regional Quality Improvement Department at SJPP to spread patient satisfaction initiatives throughout SJPP.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Saint John s Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

• Provide project management and oversight for practice transformation initiatives and organization-wide strategic initiatives, including professional development and performance management.
• Lead and support Regional and local priorities; manage PCMH initiatives and workflow projects arising from Epic implementation and other operational changes.
• Act as the point of accountability for delivering large-scale, complex, cross-organizational projects and/or strategy deliverables on time.
• Direct and manage daily activities of team members to design and develop project approaches aligned with business objectives; supervise providers, administrative staff, and other stakeholders.
• Motivate and evaluate staff, manage projects, analyze financials, assess risk, and employ knowledge management tools to resolve organizational challenges.
• Collaborate with leadership to identify, develop recommendations, and lead project design and implementation.
• Oversee project management and strategic goal alignment activities including planning, scheduling, problem identification and resolution, and evaluation of results.
• Lead sustained operational improvements throughout SJPP Clinics in collaboration with Administrative Directors in Operations and Providence regional/system resources.
• Work closely with the Regional Quality Improvement Department to spread patient satisfaction initiatives.

• Required Qualifications:
• Bachelor’s Degree in Business or healthcare related field
• 3 years of process improvement and project management experience in an ambulatory care environment
• LEAN and change management experience

• Preferred Qualifications:
• Master's Degree in Business Management or Healthcare related field
• 2 years supervisory experience

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.