Director of Information Technology

HYBE America is part of HYBE, a global leader at the intersection of music, entertainment, and technology. We represent some of the world’s most influential artists and continue to expand our creative and cultural impact across the Americas. At HYBE, we believe in the power of music and foster a culture built on Passion, Autonomy, and Trust.

HYBE America is seeking a Director of Information Technology to lead and scale our IT function as the company continues to grow. This role will be responsible for setting IT strategy, overseeing day-to-day operations, and ensuring a secure, reliable, and employee‑friendly technology environment across the organization. The ideal candidate is both strategic and pragmatic, with an understanding of how to support a diverse, creative workforce while maintaining strong security, compliance, and operational standards.

This leader will manage the Manager of IT and serve as a trusted partner to cross‑functional teams, balancing hands‑on problem solving with long‑term planning. A key component of this role is close partnership with HR and Workplace / Office Operations to deliver a seamless onboarding experience for new employees and ensure offices are properly equipped to support both creative and business teams.

This is a full‑time, hybrid role based in our Santa Monica office, with in‑person collaboration Monday through Thursday.

• Own the overall IT roadmap for HYBE America, aligning technology initiatives with business needs and growth plans
• Lead, mentor, and develop the Manager of IT, providing guidance, prioritization, and career development support
• Establish scalable processes and best practices for IT operations, security, and employee support

• Partner closely with HR and the Office Manager to support end‑to‑end employee onboarding and offboarding, including equipment provisioning, system access, and day‑one readiness
• Collaborate on onboarding timelines, headcount planning, and new hire start dates to ensure technology and workspace needs are anticipated and met
• Support office technology setup and maintenance, including conference rooms, shared work spaces, and employee hardware needs
• Serve as a strategic partner to HR and Workplace teams, collaborating closely to ensure a consistent and positive employee experience across IT services and support

• Oversee corporate IT infrastructure across hardware, software, networks, and cloud services
• Ensure strong security posture, including endpoint protection, access management, data protection, and compliance
• Partner with internal stakeholders to assess risk, improve controls, and proactively address vulnerabilities
• Lead onsite installations, directing troubleshooting efforts and solving technical issues related to electromechanical and software systems
• Own the governance, maintenance, and strategic optimization of the company’s ERP environment, ensuring system stability, data integrity, appropriate access controls, and alignment with evolving Finance and operational needs
• Own IT vendor relationships, contracts, renewals, and licensing
• Oversee IT asset management, inventory tracking, and lifecycle planning
• Evaluate new tools and platforms to support evolving business and creative needs

• Partner with HYBE HQ and global teams to align on standards, systems, and security requirements while advocating for local needs
• Collaborate closely with HR, Finance, Legal, Operations, and Workplace teams on technology‑related initiatives and policies

• 15+ years of progressive experience in IT, including leadership or team management experience
• Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience)
• Strong experience supporting both Mac and Windows environments
• Experience supporting hybrid and/or remote environments
• Hands‑on knowledge of identity and access management, device management, and SaaS ecosystems (e.g., Google Workspace, Slack, Jira, Adobe, etc.)
• Experience managing corporate networks, endpoint security, and firewall solutions
• Experienc…