Clinical Case Manager, CSM Fire House

1444 7th St, Santa Monica, CA 90401, USA

Posted Monday, February 2, 2026 at 11:00 AM

Role: Clinical Case Manager

Reports to: Program Manager

Program: 1503-HMSTR

Setting:100% Onsite

Schedule: Monday - Friday, 8:00am - 4:30pm

Status:Full-time/Non-Exempt/Non-Management

Benefits:Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings:1

Job Description

Summary:

The People Concern’s Santa Monica Homeless Multidisciplinary Street Team (HMST) is seeking a master’s level clinical case manager on this multidisciplinary street outreach team. This team is part of a City of Santa Monica strategy to combat homelessness. The goal of HMST is to target the highest utilizers of the City of Santa Monica’s emergency resources (police, fire, and hospitals). The skilled interdisciplinary team uses best practices for engaging chronically homeless individuals with co-occurring mental health, substance use, and/or medical issues.

A low client-to-staff ratios is used to maximize effectiveness. The team works closely with each client to develop individualized service plans. The team helps enroll clients in public benefits (i.e. General Relief, SSI/SSDI, Medi-Cal), submit housing applications, and access appropriate medical and behavioral health treatment.

Description

Duties and Responsibilities:

• Provide field-based services, meeting currently homeless clients where they are in order to eliminate barriers to services.
• Assess mental health service needs of clients.
• Engage clients in developing mutually agreed-upon goals documented in each client’s confidential service plan.
• Provide risk assessment and clinical evaluations for client’s who are potentially gravely disabled and in need of hospitalization and referral to higher levels of care.
• Link clients with appropriate medical, mental health, substance abuse, and vocational resources.
• Assist clients in obtaining all benefits to which they are entitled, including applying for and advocating for SSI benefits.
• Provide opportunities for clients to build a supportive peer community.
• Build relationships with County mental health and other resources to increase collaboration and responsiveness to clients with severe mental illness and addiction.
• Complete all charting in a timely manner.
• Collaborate and communicate effectively with police officers and local hospital staff to reduce police contact and ED visits by targeted population.
• Work effectively on an interdisciplinary team and collaborate with Program Manager to ensure high level of clinical oversight.
• Other duties as assigned.

Job Description

Qualifications:

• Master’s degree in a mental health field (MSW, MFT, PhD, PsyD)
• Demonstrated knowledge of clinical case management.
• Experience in dealing with issues faced by population served (serious mental illness, substance abuse, and physical health problems).
• Excellent writing and charting skills.
• Knowledge of community resources.
• Able to maintain an effective working relationship with Santa Monica community partners (including police, firefighters, city staff, etc) and maintain and build professional rapport
• Ability to self-motivate, work independently, and communicate effectively.
• Able to work collaboratively as part of an interdisciplinary team
• Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record

Job Description

Preferred Qualifications:

• BBS licensure

HMST works in the field and in the office. Field consists of street, Client's homes and facilities such as hospitals, clinics, DMV, DPSS, etc.

• Act as a role model
• Demonstrate a sense of responsibility
• Continuously learn and improve
• Acknowledge your own areas of improvement
• Hear and provide honest, specific and direct feedback
• Create an environment where everyone is welcomed valued and respected

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual…