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Patient Service Representative- East-West Medicine Santa Monica
Job in
Santa Monica, Los Angeles County, California, 90403, USA
Listed on 2026-02-01
Listing for:
UCLA Outpatient Clinics
Full Time
position Listed on 2026-02-01
Job specializations:
-
Healthcare
Medical Receptionist, Health Communications
Job Description & How to Apply Below
Description
In this role, you will provide direct support to the physicians and patients for assigned primary and specialty care physicians. Principal duties include but are not limited to:
- Serving as a liaison for the patients and physicians in the practice.
- Helping patients access services within the health system.
- Facilitating communication with referring physicians.
- Referring patients to appropriate resources and providing follow-up via telephone and EPIC/Care Connect.
Major duties include:
- Verifying insurance benefits.
- Confirming and obtaining appropriate authorizations for office visits and procedures.
- Providing exceptional customer service.
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