Account Director

Job Overview

You look beneath the surface to uncover creative, measurable, and more importantly, impactful solutions. In this role, you will be effectively managing projects and customer support for fast‑paced, exciting pharmaceutical accounts. You will be working with smart, engaged clients who appreciate attention to detail, collaboration, and quick thinking.

Responsibilities

• Serve as point‑of‑contact for customers, providing proactive updates on deliverable status

• Lead development of external and internal communications, including press releases, key messages, website content, patient engagement content, video scripts, social media content, sponsored content and presentations for meetings, summits, planning, etc.

• Manage project timelines and action plans, delegating work and supporting team operations

• Mentor and coach junior team members

Essential Requirements

• Bachelor’s degree

• 6+ years’ experience in a professional environment within the healthcare and/or communications industries

• Product launch experience

• Veeva Vault experience

• Ability to multitask and perform under pressure in a fast‑paced (but fun) environment, meeting internal and external deadlines

Desired Requirements

• Agency experience

• Understanding of FDA/regulatory agencies approval process and experience with scenario planning

• Understanding of social media processes/tools/approach/regulations, corporate review processes, healthcare regulations/pharma industry and issues management

• Experience in media relations, data communications, disease state awareness campaigns, and corporate communications

Compensation

The annual base salary for this position ranges from $120K to $145K. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and/or individual performance.

EEO Statement

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled).

COVID‑19 Vaccination Policy

Syneos Health has a voluntary COVID‑19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.

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