Front Desk Associates, Santa Monica East; Club

Overview

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We seek what is next for maximizing life and boldly grow the lifestyle brands and experiences that define it. Our portfolio includes brands such as Soul Cycle and Equinox Hotels, recognized globally with locations in major cities across the United States and in London, Toronto, and Vancouver.

We are passionate about high performance living and invest time in our own health and fitness. We believe everyone has untapped potential and embrace a disruptive approach to unleash it. We dream big, sweat the details, and always aim to deliver the Equinox experience for our members.

We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization.

• Professionally greet members and guests
• Scan membership  entry
• Answer phones professionally
• Respond to member questions, concerns and discrepancies
• Update members’ accounts if needed
• Maintain an orderly and clean work area
• Ability to work opening/closing/mid-day shifts
• Ability to tour members
• Provide the highest level of customer service to members, prospective members, and guests
• Support other departments with related tasks

• Minimum of 1 year in customer service or related experience
• High school diploma/GED required or equivalent work experience
• Reliable, professional, computer literate, energetic, and friendly
• Preferably interested in health, fitness, and/or sports
• Friendly, vibrant, and outgoing
• Effective communication in person, via email, and via phone

• Must be able to perform all essential physical aspects of the position, including standing for long periods, sitting, walking, squatting, stooping, reaching, and bending above and below shoulder height
• Must be able to push, pull, and lift up to 50 lbs at a time

• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
• Pay Transparency: $17.87/hour

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at  All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.