Front Desk Coordinator & Executive Assistant

Description

Front

Desk Duties:

+ Greet patients and visitors with professionalism and empathy, ensuring a welcoming environment.

+ Respond to phone calls and emails, scheduling appointments, and managing inquiries related to dermatology services.

+ Maintain accurate patient records and assist with electronic medical records (proficiency in systems like Epic or Cerner preferred).

+ Process payments and collect co-pays efficiently using the practice's payment procedures.

+ Ensure the reception area is clean, organized, and fully stocked with supplies.

Calendar Management:

+ Manage the physician's schedule, ensuring timely appointments and optimizing operational efficiencies.

+ Organize and prioritize meetings and calls for internal and external communications.

+ Collaborate with the medical office administrator to minimize scheduling conflicts.

Travel Arrangements:

+ Plan and book travel arrangements for the physician, including flights, accommodation, and ground transportation.

+ Prepare itineraries that align with clinic schedules, conferences, or commitments.

+ Handle last-minute changes and cancellations promptly and effectively.

Requirements

Required Skills and Qualifications:

+ High school diploma or equivalent; additional certifications in medical office administration or related fields are preferred.

+ Prior experience in a healthcare or dermatology setting is highly desirable.

+ Proficiency in scheduling tools, travel booking systems, and electronic medical records (Epic, Cerner, etc.).

+ Strong communication and interpersonal skills to work effectively with patients, staff, and vendors.

+ Exceptional organizational skills, attention to detail, and the ability to manage multiple priorities simultaneously.

+ Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with Workday is a plus.

+ Experience handling travel logistics for professionals.

+ Knowledge of dermatology terminology and treatments.

+ Certified Professional Coder (CPC) certification is considered a plus.

Talent Match®

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Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance.

Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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