Senior Salesforce Developer; Alajuela, Costa Rica

Descripción del trabajo

Life Unlimited. At Smith’+ Nephew we design and manufacture technology that takes the limits off living.

Smith’+ Nephew is seeking a dedicated Salesforce Developer to empower our business operations team.

You will be responsible for creating custom software applications on the Salesforce platform that meet our specific requirements for client management and other daily operations. You will also integrate Salesforce with existing systems, ensuring data accuracy and security and providing technical support whenever required. The ideal candidate has a proven background in developing and customizing Salesforce applications, as well as experience in designing and implementing complex solutions.

• Should have strong hands‑on experience in Apex Classes, Apex Triggers, Workflow & Approvals, Validation Rules, Process builder, Dashboards, Reports, Custom Objects, Batch Apex, Lightning Component.
• Creating custom solutions by designing and developing Salesforce applications.
• Participate in the entire software development process, including requirements gathering, design, coding, testing, and deployment.
• Supporting, maintaining, and improving the working of existing Salesforce applications for optimal functionality.
• Creating and maintaining integrations with other applications and systems using web services and APIs.
• Collaborating with customers and other developers to identify and implement improvements to the system.
• Ensuring compliance with security and development standards of Salesforce.
• Should be able to analyse the artifacts for deployment based on Sprint releases, translating those artifacts into deployable bundles using the Salesforce toolsets and/or Salesforce native toolsets.
• Should collaborate with teams and support emerging technologies to ensure effective communication and achievement of objectives.
• Coordinate Salesforce release activities and end‑to‑end deployment planning with multi‑functional teams.
• Develop and maintain custom applications on the Salesforce platform using Apex, Visualforce, and other technologies.
• Develop various types of documentation, such as user guides, release notes, and design documents, to support the company's needs.
• Work closely with technical teams to collect and document requirements for Salesforce solutions!
• Identify and solve issues related to Salesforce integrations and applications.
• Stay updated with new Salesforce features & functionalities and recommend standard processes to improve the existing Salesforce implementations.

Location: The candidate can be based in Costa Rica, Bogotá, Colombia, or CDMX, México.

• Education: Bachelor's Degree level or above in IT.
• Should have 4-6 years of demonstrable experience in Salesforce software development.
• Languages: Excellent communication skills, exceptional written, verbal and presentation skills to a diverse set of audiences, in English.
• Proficient understanding of Salesforce administration, including Salesforce lightning framework, Salesforce sales and/or service cloud.
• Knowledge of Apex, Visualforce and other Salesforce development technologies.
• Understanding of Salesforce data model, including standard and custom objects, relationships and fields.
• Ability to communicate technical concepts optimally to both technical and non‑technical team members.

• Salesforce Certified Administrator (good to have)
• Salesforce Certified Service Cloud Consultant (good to have)
• Knowledge of Sales IQ (managed package/module inside Salesforce) (good to have)
• Salesforce Certified Platform Developer 1 (good to have)
• Salesforce Certified Sales Cloud Consultant (good to have)

• Interpersonal skills, strong analytical skills, self‑starter.
• Organizational agility, SFDC, Apex, LWC, Trigger, JIRA, APEX.
• Classes, Flows, Approval process etc.
• Salesforce‑ Sales process, Case management, triggers, APEX Classes, Flows, Approval process, Salesforce Security, Access, LWC, Lightning.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

Committed to Welcoming, Celebrating and Thriving, learn more about employee inclusion groups on our website.

• Your future: Stock purchase program, referral bonus, subsidy in transport and food, recognition program.
• Work/Life Balance: Extra days off, birthday off, voluntary hours.
• Your Wellbeing: Company doctor, medical insurance, gym, health campaigns, employee assistance program, parental leave.
• Flexibility: Hybrid work model (for more professional roles), flexible schedules.
• Training: Training program, unlimited learning.
• Extra perks: Employees association, and more…