Manager, Hospital Lab, Single Non-Tertiary Hospital

Manager, Hospital Lab, Single Non‑Tertiary Hospital, (1139)

Schedule: Monday‑Friday 0800‑1700 with weekends, holidays, on‑call, and other shifts as needed.

Location: Santa Fe Medical Center

Job Summary: Responsible for the overall direction and management of the operations (technical performance, personnel, education, training, and administrative functions) of a single non‑tertiary Hospital Laboratory and associated patient centers/branch laboratories; coordination of activities with other areas of the organization and with internal and external customers to ensure that financial, regulatory, and quality standards are met. Work closely with Director and Medical Director regarding decisions on matters relating to patient care, technical performance, quality and finances.

Must be able to travel on a regular basis.

• Responsible for the overall supervision of laboratory staff.
• Ensure that appropriate application, interview and selection processes are established and followed, including, but not limited to interviews with peers and supervisors. Personally interview final candidates and work with Human Resources in making selections.
• Ensure completion of annual and six‑month performance evaluations and approve compensation process of all staff.
• At least quarterly ensure staff members have knowledge of career ladder opportunities.
• At least quarterly, communicate with direct reports regarding their performance, provide recognition and counsel them as appropriate. Let direct reports know when they are and are not meeting job expectations. Provide guidance to direct reports on how to improve performance.
• Conduct direct report disciplinary actions within five (5) working days of determination of policy or procedure violation.
• Manage dismissal actions utilizing Human Resources for advice and seeking approval from the appropriate leadership regarding the proposed action.
• Ensure employee time records are reviewed, documented requests for corrections made and approved by payroll close.
• At least quarterly, conduct time‑keeping records audit and provide documentation to Director.
• Ensure supervisors (if applicable) are conducting staff coaching, recognition, counseling as needed.
• Ensure supervisors (if applicable) are conducting appropriate disciplinary actions within five (5) working days of determination of policy or procedure violation.
• Be available to assist staff with questions and problem solving.
• Maintain appropriate channels of communication.
• Listen effectively and with the purpose of understanding employee concerns, questions, ideas and opinions. Actively solicit staff input and feedback.
• Coordinate and conduct departmental staff meetings at least bi‑monthly.
• Attend Sponsor/Tri Core Laboratory Agenda Planning Group (LAPG) meetings on a regular basis.
• Attend hospital leadership meetings as assigned.

• In conjunction with the Director and Medical Director, consult with physicians, clients and hospital staff regarding appropriate testing, test results and interpretations.
• Ensure new employees receive standardized orientation and training.
• Ensure staff are competent and competency status is approved by Medical Director (or designee, excluding transfusion medicine) prior to working independently.
• Ensure staff members receive competency opportunities annually.
• Ensure staff members who do not pass assigned competencies or refuse to participate in them are removed from duties until competencies are completed successfully.

• Prepare and submit annual budget proposals on time.
• Ensure supplies/reagents are ordered as required to meet the laboratory needs.
• Ensure staffing levels are appropriate to meet patient care demands and financial expectations.
• Review and justify monthly variances to financial budget.
• Timely submit capital and contract requests as appropriate.

• Chair site specific monthly quality meetings with Medical Director and supervisors.
• Demonstrate ability to consistently improve quality standards through implementation of appropriate action plans approved by the Director and Medical Director.
• Evaluate the needs…