Bakery Ops Manager

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Key Requirements:

The Bakery Operations Manager is responsible for guest relations and satisfaction. He/She supports the Department Manager in duties such as ordering, merchandising, maintaining department conditions, and training staff. He/She assists in leading the department's efficient, effective, safe, legal, and profitable operations.

• Greet and engage guests upon entry
• Assist in interviewing, training, scheduling, and performance management of team members
• Communicate information effectively within the department
• Maintain positive atmosphere and morale
• Demonstrate leadership through time management and delegation
• Support division concepts and programs
• Help meet financial goals
• Ensure product quality and availability
• Monitor and safeguard department assets, ensuring policy compliance
• Practice safe work habits, maintain cleanliness and organization
• Utilize department systems and processes consistently
• Collaborate with the Department Manager on meetings and planning
• Support coaching and development of team members
• Maintain updated books and manuals
• Coordinate inventory processes and reporting
• Manage department issues in the absence of the Department Manager
• Adhere to Food Safety Procedures
• Manage conflicts effectively
• Perform other duties as assigned

• Must be 18 years or older
• High School Diploma or equivalent
• At least one year bakery experience
• Professional communication with management and staff
• Self-motivated, problem-solving skills, minimal supervision
• Physical ability to perform tasks including bending, lifting, standing, etc.
• Ability to stand for long periods
• Lift up to 50 lbs, push/pull up to 100 lbs
• Work in a freezer for up to 15 minutes
• Basic math and computer skills (Word, Excel, Email)
• Ability to work efficiently in a fast-paced environment
• Maintain Certified Food Safety Manager certification
• Bilingual in English/Spanish a plus
• Flexible hours, including weekends and holidays
• Open to supervisory coaching
• Team player attitude

This description provides a high-level overview; other duties may be assigned as needed.

Ultimate Service, Superior Performance, Positive Impact

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Management and Manufacturing
• Industry: Retail

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