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HelpDesk/Support IT Support IT Project Manager Systems Administrator

Service Desk Lead - Operations & Escalation Champion

Job in Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, IT Project Manager, Systems Administrator
Salary/Wage Range or Industry Benchmark: 84900 - 154500 USD Yearly USD 84900.00 154500.00 YEAR
Job Description & How to Apply Below
A tech solutions company in New Mexico is seeking a Service Desk Lead to oversee service desk operations. You will provide leadership, manage daily operations, and ensure high-quality service delivery. The ideal candidate should have over 6 years of experience in service desk roles, including 2 years in a supervisory capacity. Strong ITIL knowledge and proven team management skills are essential.

This position offers a competitive salary range between $84,900 and $154,500 depending on qualifications and experience.
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