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IT Project Manager IT Consultant IT Support

Head of IT Incident, Problem & Event Management

Job in Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listing for: Humana Inc
Full Time position
Listed on 2026-01-19
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, IT Support
Salary/Wage Range or Industry Benchmark: 156600 - 215400 USD Yearly USD 156600.00 215400.00 YEAR
Job Description & How to Apply Below
A healthcare insurance company is seeking a Director of Problem, Incident and Event Management to lead the Enterprise IT Service Desk and ensure operational excellence. This role requires 8+ years in IT service management, strong leadership skills, and familiarity with ITIL principles. You will drive service quality improvements and manage multi-supplier environments. Competitive salary range of $156,600 - $215,400 per year with additional bonuses.

Ideal for candidates passionate about enhancing consumer experiences in healthcare.
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