Inside Sales Representative; ISR

IMPRES Technology Solutions is a Federal IT solutions provider specialized in Enterprise IT and IT Security. The Inside Sales Representative is a part of the sales organization of IMPRES Technology Solutions and will provide support to the field Account Executive as well as full sales cycle support of our Civilian customers. This role will report to the Director of Inside Sales.

Solicit new contacts, accounts, and proposals through phone and email. Report sales activities in the CRM.

Follow up and qualify leads in targeted accounts.

Organize technical calls and meetings with prospective customers and the applicable IMPRES team(s).

Build strong relationships and register opportunities with supplier partners.

Quote/Bid accurately, expeditiously and with integrity.

Maintain an accurate and current sales forecast.

Process orders accurately so that sales are organized, timely, and encourage repeat business.

Drive customer satisfaction by proactively following up on orders and promptly address customer concerns.

Provide full sales cycle support; bridge communication and data gaps between end user, contracting shop, order processing suppliers, IMPRES internal departments and other stakeholders.

Continuously improve job knowledge by participating in training courses including IMPRES process training, general information technology training, supplier product training, federal contract training and sales training.

Follow IMPRES policies and procedures. Recommend improvements to IMPRES Quality Management System as needed.

Perform additional duties as assigned by management.

Bachelor Degree from Accredited University.

1-3 Years of Technology Sales Experience (Inside or Outside)

1-3 Years of Experience with Federal Contracts (i.e. SEWP, GSA)

Experienced with Microsoft Office, Sales Force, Federal Bid Board CRMs

• Remote, USA

• Exempt
• Equal Opportunity Employer Veterans/Disabled.
• HUBZone preferred (check your address on the HUBZone map ).