Ecommerce Manager

As we continue to enhance our digital customer experience, we’re seeking a dynamic temporary Ecommerce Manager to lead key growth initiatives across our ecommerce website.

The temporary Ecommerce Manager will be responsible for owning key strategic areas of our digital business, including but not limited to: planning and executing site content on Shopify, optimizing the online customer journey including reporting, and driving impactful digital promotions and campaigns. This role is ideal for someone who thrives in an entrepreneurial environment, who can lead strategy development and execute creatively to deliver results.

• Lead the strategy, optimization, and performance of the Windsor eCommerce homepage in addition to key digital touchpoints across
• Oversee daily content updates and overall site experience in partnership with product, UX, customer service and engineering teams
• Drive KPIs around site engagement and conversion while delivering ongoing analytics reporting and actionable insights
• Collaborate with merchandising, design, SEO and marketing teams to leverage site content, identify opportunities and optimize on-site incentives
• Develop and deliver seamless omnichannel promotions in partnership with buying, marketing and customer service teams
• Manage on-site discount code creation, execution and maintenance alongside sitewide promotional initiatives
• Lead cross-functional efforts to monitor, report on and improve page speed and overall web performance, driving higher conversion, stronger search visibility, and an enhanced user experience
• Partner with our third-party returns vendor to optimize the online customer returns experience
• Own the brand protection initiative in partnership with our third-party vendor to identify and remove counterfeit listings and fraudulent websites
• Analyze eCommerce trends and competitor insights to guide best practices and support strategic planning for

• Business or Communications related degree
• Fashion retail or DTC brand experience
• Minimum 5+ years experience in a fast‑paced, ecommerce business, with direct experience managing site content
• Must have hands‑on experience using Shopify Plus
• Strong analytical skills, with proven experience working with reporting and analyzing data to drive results
• Strong market research skills & a knowledge of the fashion industry
• Experience leading projects and working collaboratively across departments
• Proven experience driving change and innovation online
• Ability to multitask and meet deadlines, whilst maintaining close attention to detail

Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances. Sedentary work. Exerting up to 10 pounds of force occasionally and/or a small amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Adequate movements(motions) of the wrists, hands, and/or fingers.

Team members are required to have close visual acuity to perform activities such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain business operations.