Membership Manager

The Santa Fe Springs Chamber of Commerce Membership Manager recruits, retains, and engages members by overseeing daily operations, implementing recruitment/retention strategies, managing databases, attending events, and handling member communications, ensuring satisfaction and alignment with organizational goals all while driving growth and value for the Chamber.

• Recruitment & Growth: Perform active outreach to businesses in Santa Fe Springs to communicate the Chamber value proposition to develop new memberships with the Chamber.
• Retention & Engagement: Implement initiatives to keep current members active and foster strong relationships.
• Database Management: Maintain accurate member records and generate reports.
• Other duties and responsibilities as assigned.

• Excellent organizational, analytical, and problem-solving abilities.
• Proficiency with CRM/membership databases preferred.
• Customer-focused mindset with empathy.
• Ability to work independently and as part of a team.
• 3-4 years of sales experience in B2B or membership environment with demonstrated record of achieving assigned sales goals.

• Participation in member events and meetings that sometimes occur in the evening and early morning.
• Proficiency with MS Office.
• Excellent interpersonal skills, including tact and professionalism in dealing with staff and the public.
• Perform basic mathematical computations.

• PTO
• 401K
• Salary: $20-23 hourly DOE, plus commission