Dining Senior Food Service Manager

JOB SUMMARY

Under the general supervision of the Unit Manager, the Senior Food Service Manager is responsible for the operational management of the assigned residential dining facilities, Catering operations, Bakery operations or retail locations, and will act as the Person in Charge (PIC) in the absence of the Unit Manager. The Senior Food Service Manager administers a system of quality food production and service for student staff and faculty customers, visitors, and Summer conference guests.

The Senior Food Service Manager utilizes the principles of food production, merchandising, customer service, operations, and human resource management.

• Budgeted Salary: $78,050/ annually
• Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.
• Benefits Level Eligibility: Full benefits
• Schedule Information:
• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week:
  To be determined and details to be discussed at the interview
• Shift Includes:
  Day, Evenings Night, Weekends, to be determined and discussed at the interview

40% - Food Service Operations

• The Senior Food Service Manager (SFSM) supervises and supports service and/or production personnel in the preparation and delivery of various meals at assigned locations and food service or catering events.
• Maintains consistently excellent customer service and food quality by training and directing assigned staff in recipe preparation, food service and food quality. Will train and direct staff in recipe preparation, food production, merchandising, event set-up and management, service, safety and sanitation standards. Will actively reinforce these standards and maintain cost effective management of daily operations. The incumbent will maintain effective communication with staff as well as customers and other managers as appropriate.
• The SFSM, as assigned to production management, plans cycle menus and special events, reviews, and adjusts menu offerings and production quantities in order to serve customers and control food costs. Ensures portion control and quality control with discernment of portions, presentation, and flavor and food safety through product evaluation, recipe testing, taste testing and temperature monitoring.
• The SFSM ensures timely production and service and controls labor costs by efficiently scheduling service and/or production personnel and planning workload distribution.
• The SFSM shares responsibility for ensuring proper maintenance and safe operation of the facilities and all food production and service equipment.

30% - Human Resources Management

• Assists and supports the Unit Manager in all facets of Human Resources Management, including schedule management, revising job descriptions, labor contract adherence and performance. The SFSM motivates staff to strive for the highest quality food production and service through training, coaching, recognition, and career development.
• Facilitates training programs for employees to include:
• HACCP (Hazardous Analysis Critical Control Point)
• Training in safe chemical handling
• Ongoing training in food safety and sanitation
• Educating staff on customer service skills
• Career development and training for staff
• University Principles of Community and Respect
• Ensures that the collective bargaining agreements and University of California policies are followed.
• Motivates staff to strive for the highest quality food production in keeping with current trends throughout the industry.
• Maintains cost effective work schedules for all staff and student employees.
• Maintains appropriate confidentiality of all records and information.
• Recognizes and acknowledges outstanding staff performance.
• Participates or may serve as the Committee Chair on departmental staff recruitments.

20% - Budget and Fiscal Analysis - Cash Management

• Responsible for achieving the desired fiscal goals by use of effective controls to meet budget requirements for service and production of an…