Pet Groomer Trainee

Overview

Pet Groomer Trainee Stylist in Training is responsible for engaging with pet parents and their pets while providing positive experiences and salon services. Training and guidance are provided by experienced Professional Styling teams during grooming techniques and the grooming academy pathway. This role supports store cleanliness, customer service, and pet safety standards.

• Under supervision, perform a full menu of bath, brush and grooming services and standalone services (e.g., nail trims, teeth brushing, sanitary services) according to Pet Smart’s standards.
• Develop and display safe technical grooming skills to meet or exceed company expectations.
• Recommend additional health and wellness solutions to Pet Parents based on the pet’s needs.
• Ensure a positive pet parent experience in person, over the phone, and at the sales register.
• Greet pet parents, answer questions, and assist with salon reservations.
• Make salon appointment reminder calls, maintain client records, and consult with pet parents on services offered.
• Handle check-in/check-out procedures for grooming appointments, including paperwork and rebooking.
• Promote salon sales and productivity to help achieve targets and metrics.
• Recommend, inform, and sell merchandise and services.
• Maintain high levels of cleanliness, sanitation, and humane handling of all pets, including end-of-day cleaning per the maintenance checklist.
• Take immediate action if a sick or injured pet is identified, including transport to a veterinarian as needed.
• Assist in other departments as required and participate in Pet Smart’s culture of Belonging and Recognition.
• Follow all company policies and procedures.

• Successful completion of Pet Smart’s Salon Academy training and safety certification program.
• Prior grooming experience preferred; a technical exam may be required.
• Proficiency with computer applications.
• Ability to react under pressure and remain composed.
• Flexible schedule; ability to work evenings, weekends, and holidays as needed.
• Strong organizational skills with attention to detail and safety.
• Strong written and verbal communication skills.

• Standing, walking, climbing a ladder; ability to use hands to handle, feel, and write. Reaching with hands and arms; stooping, kneeling, crouching; depth perception. Reasonable accommodations may be provided.
• Frequent lifting up to 50 pounds; occasional team lifting over 100 pounds. Depth perception required.
• Exposure to moving parts, a wet environment with pet hair; moderate noise with possible higher levels. Contact with live animals is common.

• Paid weekly
• Health benefits:
  
  medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for full-time associates
• Career pathing and development opportunities

This listing is not a guarantee the position is currently open. Pet Smart is an equal opportunity employer. Applicants must be over 18 unless required otherwise by local law. For certain locations, fair chance ordinances apply. Exact pay depends on experience and location.

Pet Smart is committed to doing Anything for Pets and the people who love them. Apply now.