More jobs:
Líder del Cliente | Formación y Crecimiento
Job in
Santa Cruz, Santa Cruz County, California, 95061, USA
Listed on 2026-02-01
Listing for:
Barceló Group
Full Time
position Listed on 2026-02-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
A major hotel management company seeks a Responsible for Customer Experience to enhance guest satisfaction at their Santa Cruz location. Responsibilities include conducting customer interviews, analyzing feedback, resolving complaints, and promoting additional services. A Bachelor’s in Tourism or a Master’s in Marketing is essential, with a minimum of 2 years in customer service. Applicants should have high English proficiency and strong organizational skills.
Benefits include hotel discounts and a health insurance policy.
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