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Public Safety Dispatcher

Job in Santa Cruz, Santa Cruz County, California, 95061, USA
Listing for: New River Community College
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Emergency Crisis Mgmt/ Disaster Relief, Clerical, Bilingual
  • Government
    Emergency Crisis Mgmt/ Disaster Relief, Bilingual
Salary/Wage Range or Industry Benchmark: 42.34 - 46.66 USD Hourly USD 42.34 46.66 HOUR
Job Description & How to Apply Below

Overview

Public Safety Dispatcher

Location: UC Santa Cruz Main Campus

Job : 79530

JOB POSTING

This is a continuous recruitment. Applications are accepted on an on‑going basis; interviews conducted and hires made as needed. This job opening will remain OPEN until filled. We’re accepting applications after Initial Review Date (IRD).

How to Apply

For full consideration, applicants should attach their resume and cover letter when applying for a job opening. Review the Applicant Resources on our website for guidance related to the application process or if you are experiencing difficulties when applying.

Initial Review Date (IRD): UC Santa Cruz jobs are posted until filled. All application materials submitted by 11:59 pm on the IRD will be routed to the hiring team for consideration. Applicants who miss the IRD are still encouraged to apply; their materials will still be forwarded for consideration if requested by the hiring team. Application materials cannot be accepted outside of the jobs portal.

Applications cannot be edited on an applicant's behalf. See view this link for more information about the IRD and the applicant review process.

The IRD for this job is: 07-25-2025

About UC Santa Cruz

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It is known as an unconventional place where innovation and experimentation is part of the campus's DNA.

Department Overview

The Police Department is responsible for maintaining a public safety environment that supports the University's mission of education, research, and public service, twenty‑four hours a day, seven days a week. The incumbent staffs the Public Safety Dispatch Center, operating as a primary point of contact for life or property emergencies and general police, fire, and Transportation and Parking Services (TAPS) transit services.

Job Summary

This position is located in the Police Department. The Police Department supports the University’s mission around the clock. Under the general supervision of the Records & Communications Manager, the incumbent staffs the Public Safety Dispatch Center, acting as a primary point of contact for emergencies and general services.

Appointment Information

Budgeted Salary: $42.34 - $46.66/hour. Salary commensurate with skills, qualifications and experience.

Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility: Full benefits

Schedule Information:

  • Full-time, Fixed
  • Percentage of Time: 100%, 40 Hours per Week
  • Days of the Week:
    Mon-Sun, 3-4 Days/week, 12 hours/day
  • Shift Includes:
    Evening, Night, Swing Shift, Weekend, Holidays and Critical Incidents

Employee Classification: Career appointment

Job End Date: None

Work Location: UC Santa Cruz Main Campus

Union Representation: CX, Clerical Unit

Job Code Classification: PUBL SFTY DISPATCHER (005216)

Travel: Up to 25% of the time

Job Duties

70% - Radio Dispatching & Emergency Services

  • Incumbent provides emergency radio dispatching and telephone services to campus, emergency services, Transportation and Parking Services (TAPS) transit service drivers, Disability Van Service (DVS), CHARTER Services, and Transit Supervisors. Receives and transmits information by two-way radio and phone (including 9-1-1 calls, blue light emergency phones, TDD, and emergency elevator phones).
  • Communicate by two-way radio with Police, Fire, Parking, Guard, Health Services, Physical Plant, Community Safety Officers, TAPS, other campus units, and allied agencies. Relay and coordinate information and provide support to all field units.
  • Operate alarm computer systems, radio console, various computerized applications, video display terminal, and the E911 Public Safety Answering Point.
  • Independently determine the level of emergency response and coordinate police, fire, ambulance and transit services as needed.
  • Function autonomously under supervision;…
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