Shelf Edge Manager

Job Title: Shelf Edge Manager
Classification: Exempt
Reports to: Director, Shelf Edge
Pay Scale: $89,000 - $102,000

The Shelf Edge Manager is responsible for maintaining high standards of all shelf-edge responsibilities throughout the store. The Shelf Edge Manager oversees the daily operations of the shelf edge department, including perpetual inventory, production planning, replenishment, planogram integrity, product rotation, price integrity, price audits, signage updates, compliance with state and local regulations as it relates to shelf edge, and team member training.

• Responsible for ensuring sound execution of all shelf-edge programs.
• Ensure timely updates and changes to shelf tags and signage in all departments, including weekly changes due to advertisements and promotions.
• Order and create shelf tags as needed to maintain pricing integrity.
• Verify that all displayed items are accurately priced and labeled in accordance with company and regulatory standards. Investigate and resolve pricing discrepancies.
• Ensure compliance with Country-of-Origin Labeling (COOL) guidelines.
• Maintain WIC identification labeling throughout the store.
• Ensure all promotional and sale price changes are reflected in shelf tags and signage. Engage with other departments as needed.
• Ensure all Marketing Material is properly posted, and order material as needed.
• Ensure all sellable items are scanning correctly k closely with the front-end department as needed.
• Utilize handheld devices and printers.
• Conduct scale reconfiguration for all departments.
• Manage pricing program in different systems to ensure we have the right price in our systems and in the printed tags.
• Handle invoice processing, including credit requests, and follow up on outstanding credits.
• Log and address receiver errors daily.

• Lead by example, greet all customers and team members while adhering to Vallarta’s Nuestra CASA pledge to deliver extraordinary customer service every time.
• Responsible for ensuring extraordinary customer service by modeling Vallarta’s core values: customer service, commitment, integrity, respect, humility, and teamwork.
• Ensure all team members provide exceptional service, assisting customers. Supervise and train all shelf edge department personnel to ensure efficient operations.
• Delegate tasks and provide leadership to team members, promoting company policies and safety procedures.
• Conduct annual performance evaluations for shelf-edge team members.
• Develop and manage team member schedules in alignment with budget guidelines.
• Promote teamwork and ensure team members maintain professionalism and customer service standards.

• Execute cycle counts of inventory.
• Ensure team members follow processes and best practices to maintain perpetual inventory accuracy. Take corrective action as needed.
• Collaborate with other departments to provide guidance and training on the processes related to inventory accuracy and orders review.
• Perform Planogram audits to ensure product placement in store reflects their position in the planogram. Work in coordination with other departments as needed.
• Communicate planogram changes to other departments and coordinate communication between the store, regional leadership and corporate offices.
• Assist team members of other departments when working with the Production Planning System as needed.
• Conduct weekly expiration date audits of sellable products.
• Ensure team members follow company safety policies and report unsafe conditions immediately.
• Enforce store policies, including team member break compliance.
• Address and report team member injuries or complaints promptly.
• Maintain a respectable and professional work environment, promoting company values.
• Attend meetings and training sessions as required.

• Friendly, courteous, and customer-oriented personality, with a passion for providing a positive experience for internal and external customers.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Intermediate experience in the use of Microsoft Word, Outlook, and…