General Manager

About Keystone Pacific Property Management

Keystone Pacific Property Management, LLC is a prestigious property management firm headquartered in Irvine, CA, with offices throughout Northern and Southern California, Colorado, and Idaho. Since
1982, we have led the way in providing superior customer care for our clients in planned‑unit developments, condos, mixed‑use, commercial, new project developments, large‑scale onsite communities, and master‑planned community associations.

This position is for an experienced General Manager to serve the Association Board of Directors as the on‑site manager and to fulfill the obligations of the management contract in conjunction with the goals and objectives of the Board of Directors under the direct supervision of the Vice President of New Project Development.

• Implement Board policy and directives within the scope of the management contract.
• Assist the Board of Directors with strategic planning initiatives.
• Responsible for employee hiring, development, and performance management.
• Prepare annual budget estimates for the Board's action and approval; develop and administer annual operating and capital budgets in accordance with governing documents, state statutes, and Board policies.
• Prepare schedules and establish priorities for routine and special work projects.
• Administer the various functions of the community within the projected and approved operating budget and advise the Board of Directors of significant operational problems or deviations from the management plan.
• Provide regular status updates to the Board on all ongoing projects and obtain Board feedback/approval as necessary.
• Act as liaison between the Board of Directors and residents in the execution of the established policies and the conveyance of resident grievances.
• Analyze financial reports, coordinate the input of professional advisors, and implement recommended procedures.
• Facilitate annual meetings and elections.
• Establish priorities and provide advice to the Board concerning major expenditures.
• Supervise expenditures to conform to budget guidelines.
• Establish budget controls and prepare budget recommendations.
• Ensure day‑to‑day compliance with the Injury and Illness Prevention Program, Hazard Communication Program, and any supplemental programs required by CAL or FED/OSHA for the facility.
• Work with subcontractors and Association volunteers to communicate and implement the specific decisions of the Board of Directors.
• Prepare minutes and action item lists following board meetings.
• Delegate and assist in the completion of punch list items as appropriate.
• Create a sense of community in the Association through positive service and communication.
• Practice and adhere to Keystone’s Core Values, Mission, and Vision.
• Any additional job duties as required by the supervisor.

• Must possess a valid Driver’s License and maintain a clean DMV record.
• Must have reliable transportation and the ability to drive to and from communities.
• Knowledge of landscape and maintenance issues and the ability to provide guidance to contractors/vendors.
• Certification through CAI or CACM.
• Excellent oral and written communication and listening skills.
• Interpersonal problem‑solving abilities.
• Excellent financial and budgeting skills.
• Verifiable references.
• Able to pass a background check.
• 3 or more years of experience as an onsite General Manager.
• High School Diploma or GED required.
• Bachelor’s Degree preferred.

• Competitive Salary
• Work‑Life Balance
• Opportunities for career growth
• Training and mentorship from successful leaders in the HOA industry
• Support for Continued Education
• Cell Phone Stipend
• Mileage Reimbursement
• Medical (HMO and PPO), Dental, and Vision
• Flexible Spending Account
• Pet Insurance
• Pre‑Paid Legal
• Employer Paid Basic Life/AD&D Insurance
• Voluntary Life and Short‑Term Disability Insurance
• Free Employee Assistance Program
• 401(k) Retirement plan with Company Match
• Financial and Health/Wellness Education
• Bereavement and Mandated Leave of Absence Applicable
• Paid Time Off (PTO)
• 12 Paid Holidays (Floating Holiday/Half Days/Early office closure before certain major holidays)

The work environment and physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Ability to sit, stand, and operate business equipment. Typical office environment with low‑level noise exposure.

Keystone Pacific Property Management, LLC is an equal‑opportunity employer. All applicants will be subject to a Background and MVR Check.

$100,000 – $120,000 Annually