Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Full Time in Santa Clarita - CA

Replies within 24 hours

• Local SCV residents preferred
• 401(k) matching
• Vision insurance
• Training & development
• Health benefits
• Paid time off (vacation and personal/sick days)
• Hourly pay plus commission/bonus
• Growth potential/Opportunity for advancement within the agency
• Bilingual - Spanish preferred

State Farm Insurance Agent located in Santa Clarita, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Kirk Baker - Lifetime President's Club State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Provide timely and thorough activity reports to agent
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

State Farm agents are independent contractors who hire their own employees. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents’ employees are not employees of State Farm.

Compensation $45,000.00 - $65,000.00 per year

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