Assistant Director for Membership and Operations

* Manage the day-to-day operations of the Pat Malley Fitness and Recreation Center (Malley Center) including the Malley Center front desk service area & weight room service desk. .
* Assist with the oversight of the additional Campus Recreation facilities Bellomy Field & Running Track, Outdoor Basketball and Outdoor Fitness area.
* Work with the Athletic Department on the shared facilities Sullivan Aquatic Center and Degheri Tennis Center.
* Create, develop and oversee the scheduling and administration of various programs using the facilities.
* Oversee documentation and management for Campus Recreation department and all program related records for injury reports, incident reports, and CPR/AED and FA certifications.
* Use data-driven decision making to guide processes such as setting break hours, membership marketing, etc.
* Oversee communication and records guest passes, expired and canceled memberships, and locker services.
* Create and maintain memberships including: alumni, spouse, minor, etc.,  & summer community during non-peak hours to increase membership revenue.
* Communicate with members to ensure quality service, including but not limited to newsletters, surveys, welcoming new members, and retention/renewal efforts.
* Manage and troubleshoot access software program (currently Daxko, previously named CSI, software). This software system is utilized to manage memberships, renewals, lockers, guest passes, and fitness passes.
* Maintain all membership, services, and facilities related pages of the Campus Recreation website, and promote the program through the various social media accounts.
* Oversee the weight room equipment service contract and weight room equipment.
* Serve as an interim as needed in any program area to assist with the day-to-day operations as well as emergency situations.
* Maintain or pursue active involvement in professional organizations.
* Assist in establishing and updating long-range strategic plans for facility usage, equipment and program enhancement.
* Inventory and maintain facilities and membership equipment.
* Understand and positively advocate for all program areas within Campus Recreation, including Aquatics, Facilities, Fitness, Intramural Sports, Club Sports, and the Bronco Kids All Sports Camp.
* Serve on departmental and University committees as needed and approved by the Director.
* Instruct American Red Cross certification classes and/or challenges as needed.
* Maintain working relationships with University departments such as the Center for Student Involvement, Risk Management, Wellness Center, Associated Students and Athletics.
* Develop and maintain relationships with students, faculty, staff, and alumni members that use the facilities and participants in programs
* Promote and encourage inter-departmental communication, cooperation, and collaboration.
* Seek supplemental funding through grants and/or sponsor ships
* Assist with creating a culture of sustainability for the Campus Recreation program and campus by helping to fashion a more just, humane, and sustainable world.
* Other duties and projects as assigned.
* Identifies and determines causes of problems; develops and presents recommendations for improvement of established processes and practices.
* Exercises sound judgement and discretion when executing responsibilities.
* Recommendations initiatives and implements changes to improve quality and services.
* Maintains contact with customers and solicits feedback for improved services.
* Maximizes productivity through use of appropriate tools; planned training and performance initiatives.
* Researches and develops resources that create timely and efficient workflow.
* Prepares progress reports; informs supervisor of project status; deviations from goals. Ensures completeness, accuracy and timeliness of all operational functions.
* Prepares and submits reports as requested and required.
* Develops and implements guidelines to support functions of unit.
* Willingness to work flexible hours including evenings and weekends
- Knowledge  
* Understanding and support of the Jesuit tradition of education and a commitment to the fundamental values of services to others,…