Platform Reliability, Availability, Serviceability & Manageability Software Systems Engineer, Principal

Company:Qualcomm Technologies, Inc.
Job Area:Engineering Group, Engineering Group >
Software Engineering

General

Summary:

Our Mission

We are dedicated to transforming the industry by reimagining silicon and developing next-generation computing platforms. By joining our team, you will collaborate with world-class engineers to create innovative solutions that push the limits of performance, energy efficiency, and scalability. Our focus is on developing reference platforms based on Qualcomm’s Snapdragon SoC, delivering a comprehensive solution that includes hardware, software, reference designs, user guides, SDKs, and more.

Role Overview

Qualcomm is seeking an experienced ARM Platform RAS and Manageability Software Systems Engineer to help create and deploy robust RAS and manageability solutions for cutting-edge compute platforms based on Qualcomm Oryon CPUs. The ideal candidate will have a deep understanding of ARM architecture, RAS principles, and system manageability considerations.

As a Software Systems Engineer, this role provides technical leadership within the product software team and works closely with cross-functional engineering teams, including SoC, CPU, software, firmware architects, designers, and product management. The position is responsible for delivering a high‑reliability software stack, minimizing downtime, and ensuring efficient maintenance cycles.

Key Responsibilities

• Help design, integrate, and validate at‑scale RAS features for ARM‑based compute platforms and develop manageability solutions to monitor and maintain system health.

• Actively engage with the ARM and OCP community to stay updated on the latest developments and ensure alignment of the architected solution with community direction.

• Collaborate with cross‑functional teams, including SoC, CPU HW, HLOS, and BIOS software teams, to ensure seamless adoption and integration of the RAS solution by OEMs and hyperscalers.

• Provide technical leadership and oversight to various HW and SW teams, ensuring compliance with required ARM specifications.

• Collaborate with customers to guide and support the development of custom software solutions leveraging Qualcomm CPUs.

• Prepare and present clear and comprehensive technical documentation and reports for stakeholders, including engineering teams, senior management, customers, and suppliers.

• Partner with internal teams, marketing, end‑customers, OEMs, and suppliers to create software roadmaps and detailed requirement documentation.

Minimum Qualifications:

• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 8+ years of Software Engineering or related work experience.
OR
Master's degree in Engineering, Information Systems, Computer Science, or related field and 7+ years of Software Engineering or related work experience.
OR
PhD in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Engineering or related work experience.

• 4+ years of work experience with Programming Language such as C, C++, Java, Python, etc.

Preferred Qualifications:

• Master’s degree in Computer Science/Engineering, Electrical Engineering, or a related field.
• 10+ years of experience in designing software and firmware for various compute environments.
• Strong expertise in modern operating systems, ARM
  64 architectures, hypervisors, software reliability and manageability, and software development methodologies.
• Deep proficiency in Linux kernels, RAS, system manageability, DDR, PCIe, and communication protocols such as I2C, SPI, and MDIO.
• 15+ years of experience in software development and design for commercially deployed compute platforms.
• In‑depth knowledge of ARM architectures for various compute environments and relevant BSA, B , and manageability specifications.
• Deep understanding of ARM RAS specification, ARM CPU RAS extensions, and software components (SDEI, APEI, UEFI CPER) specifications.
• Proven success in architecting and delivering solutions for a commercially deployed compute environment.
• Practical experience with in‑lab debugging tools.
• Strong technical documentation skills and excellent written and verbal communication.

Qualcomm is an equal opportunity…