Software Engineer - Core Infrastructure Team

Software Engineer - Core Infrastructure Team

Join Eightfold AI as a Software Engineer on our Core Infrastructure Team. Build scalable, secure, cloud‑native systems that power the entire product stack.

• Design, build, and manage secure, scalable cloud environments on AWS and Azure, ensuring high availability, reliability, observability, security, and cost‑efficiency.
• Build out large‑scale software platforms used by millions of users and processing terabytes of data.
• Design and support highly scalable systems, meeting rigorous standards for quality, security, scalability, and availability.
• Create algorithms and data structures to improve overall system performance.
• Build out microservices using Docker, Kubernetes, and other cloud‑native technologies to power all products and maximize extensibility and performance.
• Support the deployment and operations of our product across multiple environments.
• Automate infrastructure deployment, configuration, monitoring, and disaster recovery using Shell scripting, Ansible, Terraform, and other automation tools to minimize manual intervention.
• Implement and maintain containerized solutions using Docker, Kubernetes, and other cloud‑native technologies to support large‑scale, distributed systems serving millions of users and processing terabytes of data.
• Monitor, maintain, and improve system performance, proactively addressing reliability, capacity, and cost issues.
• Drive continuous improvement by contributing to post‑incident reviews, root cause analysis, and implementing preventive solutions.
• We support customers globally, including governments and large enterprises.
• Participate in 24/7 on‑call rotations, triaging and resolving production incidents, following and improving runbooks, and ensuring smooth escalation processes.
• Diagnose and solve problems that can arise in a complex distributed environment.

• Demonstrable experience in designing, developing, and delivering highly scalable systems.
• Strong foundation in cloud‑scale distributed systems.
• Deep understanding of cloud environments (AWS, GCP, or Azure).
• Strong coding, data structures, algorithms, and problem‑solving skills.
• 1‑3+ years of experience building high‑quality software that is secure, scalable, and highly available.
• Experience in containerization like Docker and Kubernetes.
• Familiarity with Cloud Operations principles. We are tools‑agnostic and often build our own or extend existing tools and services.
• Experience with automation tools, including Terraform, Cloud Formation, Python, Shell Scripting, and Ansible.
• Demonstrable skills in Python scripting and triaging production issues using Cloud Watch and other debugging tools.
• Proven experience providing 24/7 on‑call support and incident management for critical production infrastructure.
• Excellent problem‑solving and troubleshooting skills.
• Effective communication skills, both verbal and written.

Hybrid in Santa Clara, CA. Salary range: $120,750 to $161,000 base, plus annual bonus up to 10% and pre‑IPO equity awards.

Office 3 days per week in Santa Clara, CA for employees based near the office.

Eightfold.ai provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran, or disability status.