Principal Software Engineer AI Platform Security Core Engineering

Job Description

• Architect, deliver hands‑on, mentor & review other team members and deliver on timelines with all dependencies and innovative needs thought out, coordinated with cross‑team stakeholders.

• Work with product management, design, support and other dev teams to create high‑quality solutions

• Produce high quality design and code on aggressive deadlines of shared UI components

• Provide guidelines and mentoring application teams on how to implement and design UI components

• Design & implement comprehensive UI/UX solutions by understanding customer problems, product goals and technical requirements

• Collaborate with design and platform teams to deliver engaging and consistent user interfaces

• Participate in all technical aspects of team deliverables, including quality, performance, maintainability, and scalability

• Communicate technical decisions (architecture and design) to business and engineering

• 10+ years of experience in designing & implementing user experience and server‑side application frameworks
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‑making, or problem‑solving. This may include using AI‑powered tools, automating workflows, analyzing AI‑driven insights, or exploring AI’s potential impact on the function or industry.
• Deep knowledge of cryptography, PKI, key/secrets management, and distributed systems.
• Proven success managing and scaling backend platform teams and services.
• Experience with HSM technologies like Thales Cipher Trust Manager  and PKI infrastructure like EJBCA
• Experience architecting and developing in areas including Identity, Agentic Security workflows
• Knowledge of Authorization, Workflow Identity needs in AI area for future innovation, crypto‑core, certificate LCM and secrets management for the scale needed for areas in Access Controls, Outbound Security etc with use cases including AI agents
• Ability to work with architects cross‑team and have end‑to‑end use case & test case visibility
• Exceptional Java and JavaScript skills
• Deep knowledge and experience with declarative meta‑data driven frameworks for enterprise applications
• Deep knowledge of AJAX, JSON, HTML, XML, CSS, REST and associated technologies
• Knowledge of web user interface unit testing, profiling, and code tuning
• Exceptional problem‑solving skills
• Self‑starter with a quick learning curve
• Strong written and verbal communication

JV21

For positions in this location, we offer a base pay of $217,500 - $380,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to Service Now employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, Service Now may confirm the distance between your primary residence and the closest Service Now office using a third‑party service.

Service Now is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be…