Security National Account Manager

Overview

Start your career at Garda World as a National Account Manager! The National Account Manager drives operational excellence and contract performance for a high-visibility tech client, ensuring consistent security service delivery across multiple locations. You’ll partner with site leaders and Security Account Managers to manage SLAs, staffing readiness, compliance, incident response governance, and continuous improvement—while serving as a trusted point of coordination for stakeholders, vendors, and client teams.

• Competitive Salary:$140,000 / year
• Work Site
  
  Location:
  
  Santa Clara, CA
• Set
  
  Schedule:
  
  Monday through Friday, 8:00 a.m. to 5:00 p.m. This position may require long hours and weekend work to respond to urgent business needs.
• Comprehensive Benefits:
  
  Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
• Career Growth:
  Career growth opportunities at Garda World
• Travel:
  Travel expectations vary by branch, with daily visits to client sites within the market.

• Oversee security operations at multiple sites nationwide.
• Work with vendors, employees, maintenance, etc.
• Assist with ordering inventory, supplies, and other related orders as needed
• Keeps management informed by reviewing and analyzing special reports, summarizing information, and identifying trends
• Assists with designing and implementing office policies by establishing standards and procedures; measuring results against standards; and making necessary adjustments.
• Work cross-functionally with other departments to align on upcoming events, special visitors, and/or special projects
• Respond quickly to critical situations
• Provide access control to the facility
• Observe and report activities at an assigned site
• Enforce the procedure, regulation, and standards of the client
• Other duties as assigned by Garda World and client contract requirements

• Authorized to work in the United States
• Able to pass an extensive screening process.
• At least 5 years of administrative/security management or other relevant experience.
• Must have experience in the security industry within a tech environment.
• Ability to multitask in a fast-paced, multi-site environment

• Ideal Skills, Characteristics, & Experiences:
  Multi-site security operations leadership in a tech/corporate environment; strong grasp of post orders, SOPs, and compliance
• Contract/service performance management (SLAs/KPIs), reporting, and trend-driven continuous improvement
• Incident response and escalation leadership with strong documentation and after-action follow-through
• Access control / badging / visitor management program oversight and coordination with Facilities/IT/HR
• High-output administrative execution: scheduling, resource coordination, audit readiness, and inventory/supply management
• Strong vendor and stakeholder management; able to influence without authority across teams and sites
• Clear, communication and operating style
• Calm under pressure, highly organized, accountable, and customer-focused with sound judgment

In the United States, Garda World Security remains the only guarding security company to be Certified by Great Place to Work. This could be more than a job - 26% of our corporate employees started as frontline workers.

Garda World Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.

It is the policy of Garda World Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, Garda World Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.

It is also the policy of Garda World Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

Education