Manager, Physical Security Systems Operator - EPIC and Lab Security

This position willwork with EPIC operations, security operations team,and various stakeholders from IT and Facilitiestoassist in the daily operations of the physical security systems and technologies, alarms monitoring and response, optimal security systems usage, andensure alignment with EPIC’s business and security goals. The role includes local coordination with the GIS/GWI project management and break-fix teams for scheduling, tracking, and troubleshooting of the physical security related systems to ensure high levels of availability.

Additionally, this role will oversee the day-to-day security systems within the EPIC center and other labs. Strategic oversight of multiple business requests with a strong focus on physical security operations, and management is an essential function of this role.
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* Key Responsibilities:

** Adhere to privacy policies for video/RTLS data; apply least-privilege access. Follow cleanroom protocols and EHS requirements in labs; coordinate safe access with Facilities.
** Experience
* * Bachelor’s or Associates degree required;

Equivalent combination of education and experience will be considered.
8–12+ years of progressive experience in physical security management and security technology, GSOC or local SOC monitoring and response expertise, security alarms optimzation, response management and escalations, including general awareness about systems design, integration, and lifecycle management.
5-10 years in a SOC/control room or enterprise physical security operations role. Semiconductor/cleanroom or high-IP lab environment experience Hands-on experience with operating platforms such as C
• CURE and Avigilon, and familiarity with operating emerging technologies like AI-driven analytics, robotics, and security automation.

Demonstrated ability to develop and enforce security system operations include guard force expectations, supporting evidence needed for investigations, and security alarm response
** Skills
* * Exceptional stakeholder engagement and cross-functional collaboration skills, including working with IT, Facilities, and external partners. Advanced analytical and problem-solving abilities.

Project and program management proficiency.

Excellent communication and presentation skills forsenior management-level reporting and influencing. High levelofproficiencyin Microsoft Suite, Service Now, Smartsheet, and security design tools (e.g.,Site Owl, Avigilon, Axis, IPVM, CAD, etc.).Ability to travelregionallyup to 10%-20%.
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