Optician; Stevens Creek Blvd, Santa Clara, CA

Full Time Optician (2855 Stevens Creek Blvd, Santa Clara, CA 95050, USA)

Posting date: 3 days ago – Be among the first 25 applicants.

Salary: Based on experience.

Schedule: Full-time, 40 hours per week, in person.

Company: JINS Eyewear US, Inc. 2855 Stevens Creek Blvd, Santa Clara, CA 95050.

Customer Service Specialist / Optician – enthusiastic and motivated individuals who become core members of our store at Valley Fair Mall in Santa Clara.

Founded in 2001, JINS is a Japan-based eyeglass retailer. Since its opening, the company has rapidly expanded to become a leader in the domestic eyewear industry, occupying over 20% of the Japanese eyeglass market. Over the past two decades, JINS expanded internationally with over 800 stores in Japan, China, Taiwan, Hong Kong, and the Philippines.

Full-time Customer Service Specialist / Optician.

Beautiful location:
Valley Fair Mall.

Start date:

Immediate.

Expected hours: 40 per week; in person.

• Ensure customer happiness with stellar customer service and demonstrate a high level of professionalism.
• Address customer needs promptly, friendly, and understand customer concerns, requests, and expectations.
• Handle customer complaints regarding products, services, sales, or other matters with honesty and integrity.
• Ensure speed, efficiency, and accuracy in creating eyewear products.
• Foster a warm, vibrant, and friendly atmosphere with a supportive and compassionate team member attitude.
• Actively participate in store staff meetings to improve customer service, store operations, and sales goals.
• Provide training and support to less experienced team members and lead by example.
• Adjust, fit, and assemble eyeglasses to suit each customer's unique preferences.
• Build team commitment to high standards of service, exceed customer expectations, and lead by example.
• Pre-test for eye exams.

• High school or equivalent (G.E.D) education.
• ABO Certification preferred.
• One year of retail experience.
• Availability to work a flexible schedule, including nights, weekends, and holidays, and necessary hours to open or close the store.
• Strong verbal and written communication skills.
• Ability to adjust priorities and manage time wisely in a fast-paced environment.
• Ability to stand most of the day or move on the sales floor or stock room.

• Health, dental, and vision insurance.
• Paid time off and paid sick leave.
• Free eyewear and friends and family discounts.
• Team outings every month.
• Commuter benefits.
• 401(k) plan.
• Employee discount.
• Vision insurance.

• 8 hour shifts.
• Holidays.
• Monday to Sunday (open).
• Day shifts.
• Night shifts.

• High school or equivalent (Preferred).
• Optical: 1 year (Required).
• ABO Certification (Preferred).

JINS EYEWEAR US, INC. is an equal opportunity employer and does not discriminate against qualified applicants or employees with respect to any terms or conditions of employment based on race, color, national origin, ancestry, place of birth, sex, pregnancy, childbirth, related medical condition, sexual orientation, gender identity or expression, transgender status, age, religious creed, physical or mental disability, medical condition, genetic information, AIDS/HIV status, height, weight, marital or domestic partnership status, veteran or military status, or any other characteristic protected by federal, state or local laws.

• Entry level

• Full-time

• Health Care Provider
• Internet Publishing