Program Manager III - AMZ

Description

Employer:

Services LLC

Position:
Program Manager III (multiple positions available)

Location:

Santa Clara, CA

• Identify, design, develop, implement, and execute new and existing processes, policies, goals, and solutions to ensure optimal customer experience related to fulfillment solutions.
• Drive development efforts and manage priorities for project/program completion, including operational solutions.
• Create schedules, identify and communicate risks to stakeholders, define risk mitigation strategies, and facilitate appropriate engineering solutions.
• Develop system requirements to streamline and simplify tools used to manage and enhance operational productivity, accuracy, and effectiveness.
• Evaluate effectiveness of current or future fulfillment channel performance.
• Collaborate with other departments to integrate with business systems and processes.
• Resolve problems concerning transportation, logistics systems, supply chain, and fulfillment operations.
• Maintain metrics, reports, and process documentation to monitor and analyze delivery performance and key business performance indicators.
• Manage cross-functional teams and/or third party-vendors for implementation of project/program requirements.
• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones and performance across all projects, and using this data to drive/influence business decisions.

Domestic and/or international travel up to 30% may be required.

(40 hours / week, 8:00am-5:00pm, Salary Range $147,742/year - $185,000/year)

is an Equal Opportunity - affirmative action employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

Master's degree or foreign equivalent in Business Administration, Management, Finance, Engineering, Operations Research, or a related field and one year of experience in the job offered or as a Program/Project Manager, or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent and five years of experience as equivalent.

• One year of experience in managing operations projects from design to implementation for large-scale fulfillment solutions; experience with selection optimization; and working with statistical analysis and data mining tools utilizing Excel, Tableau, or SQL.
• Experience in program management, including managing, planning, organizing, scheduling, and tracking of projects from initiation, planning, execution, and delivery.
• Experience in working in the business procurement organization of a consumer market segment company or related industry experience in supply chain/transportation operations, direct-to-customer fulfillment/distribution center/operations, general management, or engineering operations.

All applicants must meet all the above listed requirements.

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